Lead Café Shift: Inspire Service & Team Growth

Chobani; Washington (District of Columbia); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Up to 60 hours accrued PTO

Up to 60 hours accrued FTO

Bonus potential

Job summary

A leading food company is seeking a Shift Lead in Washington, DC, to manage cafe operations and deliver an excellent customer experience. You’ll lead and train a team, ensuring all tasks are completed efficiently while upholding a welcoming atmosphere. Ideal candidates will have strong customer service experience, leadership skills, and a valid Food Safety Manager Certificate. The role offers an hourly rate of $26.00 plus potential bonuses and up to 120 hours of accrued PTO, including vacation and sick time.

Qualifications

• Proven ability to coach, direct, and lead a team in a fast-paced environment.
• Experience in customer service, retail, or hospitality, with a strong focus on customer-facing roles.
• Strong communication and interpersonal skills, with the ability to motivate and support team members.

Responsibilities

• Lead a team on shift to create a positive customer experience.
• Direct and coach team members during operations.
• Manage inventory tasks and maintain cafe standards.

Skills

Coaching

Customer Service

Communication

Leadership

Interpersonal skills

Education

Valid Food Safety Manager Certificate

Job description

A leading food company is seeking a Shift Lead in Washington, DC, to manage cafe operations and deliver an excellent customer experience. You’ll lead and train a team, ensuring all tasks are completed efficiently while upholding a welcoming atmosphere. Ideal candidates will have strong customer service experience, leadership skills, and a valid Food Safety Manager Certificate. The role offers an hourly rate of $26.00 plus potential bonuses and up to 120 hours of accrued PTO, including vacation and sick time.