Cafe Shift Lead: Hospitality & Team Leadership

Daily Harvest; Washington (District of Columbia); On-site; USD 29,549 - 42,085; Full time

Benefits offered by this job

Accrued PTO

Bonuses

Job summary

Daily Harvest is seeking a Shift Lead in Washington, D.C. to oversee café operations while creating an incredible customer experience. In this role, you will coach and support a team, ensuring smooth operations during shifts and providing leadership in the absence of a manager.

The ideal candidate will have experience in a customer-facing role and be passionate about team success. Benefits include accrued PTO and competitive hourly compensation plus bonuses.

Qualifications

• Proven ability to coach, direct, and lead a team in a fast-paced environment.
• Experience in customer service, retail, or hospitality.
• Strong communication and interpersonal skills.

Responsibilities

• Lead and coach the team to deliver exceptional customer experience.
• Manage daily café operations and staff performance.
• Ensure café menu preparation and service standards.

Skills

Team leadership

Customer service

Communication skills

Problem-solving

Education

Valid Food Safety Manager Certificate

Job description

Daily Harvest is seeking a Shift Lead in Washington, D.C. to oversee café operations while creating an incredible customer experience. In this role, you will coach and support a team, ensuring smooth operations during shifts and providing leadership in the absence of a manager.

The ideal candidate will have experience in a customer-facing role and be passionate about team success. Benefits include accrued PTO and competitive hourly compensation plus bonuses.