Lead C-Track & Business Applications Consulting Manager

Thomson Reuters; New York (NY); On-site; USD 100,000 - 186,000; Full time

Benefits offered by this job

Flexible vacation

Mental Health Days off (2)

Headspace app

401(k) with company match

Tuition reimbursement

Volunteer days

Job summary

Thomson Reuters Court Management Solutions (TRCMS) seeks a Business Applications Consultant Manager to lead, coach, and develop a team of consultants and system configuration experts. The role drives delivery excellence across implementations and service engagements while building capabilities and promoting best practices.

Travel up to 20% may be required to support project activities and go-live events. You will work with Engagement Managers and other leaders to ensure client success,

Qualifications

• 7+ years of relevant work experience.
• Experience leading, mentoring, and developing high-performing teams.
• Experience with the C-Track product suite strongly preferred.
• Excellent communication and presentation skills with the ability to explain complex concepts clearly.
• Strong analytical, organizational, and problem-solving abilities.

Responsibilities

• Lead, mentor, and develop a team of Business Applications Consultants and System Configuration experts.
• Drive continuous improvement initiatives that reduce implementation time and cost through standardized processes, best practices, and knowledge sharing.
• Conduct configuration review sessions to ensure consistent delivery of high-quality solutions that align with client requirements and product capabilities.
• Serve as the lead C-Track product and solutions expert for clients and internal teams, advocating a product-first approach.
• Lead and guide Business Applications Consultants in requirements gathering, business analysis, business process modeling, and solution design activities.
• Organize, review, and oversee business analysis deliverables, including requirements, design documents, test specifications, and project artifacts.
• Partner with Engagement Managers to prioritize work, allocate resources, and ensure projects are delivered on time, within scope, and with high quality.
• Foster collaboration, mentorship, and professional development to strengthen team capabilities and support career growth.
• Oversee customer testing and validation activities with Quality Assurance teams to ensure solution quality and successful client outcomes.
• Provide leadership for data analysis, migration, and mapping activities to ensure consistency, accuracy, and adherence to implementation standards.
• Support hiring, onboarding, workforce planning, and team growth initiatives to build a scalable consulting organization.
• Travel may be required (approximately 5-20%) to support project activities, training, and go-live events.

Skills

People leadership

Delivery management

Business analysis

Software implementation

Stakeholder management

Education

Bachelor's Degree in related field

Tools

C-Track

Job description

Thomson Reuters Court Management Solutions (TRCMS) seeks a Business Applications Consultant Manager to lead, coach, and develop a team of consultants and system configuration experts. The role drives delivery excellence across implementations and service engagements while building capabilities and promoting best practices.

Travel up to 20% may be required to support project activities and go-live events. You will work with Engagement Managers and other leaders to ensure client success,