Lead Business Technology Product Owner

Vizient, Inc; Chicago (IL); On-site; USD 117,000 - 206,000; Full time

Job summary

A leading company in the healthcare industry seeks a Lead Business Technology Product Owner to oversee the strategy and roadmap for Microsoft Dynamics 365 products. The role involves managing product backlogs, guiding development teams, and aligning business needs with technology solutions, fostering a collaborative, equitable work environment.

Qualifications

• 7+ years of relevant experience.
• Experience with Microsoft Dynamics 365 products and backlog refinement.
• Advanced knowledge of agile development.

Responsibilities

• Drive vision and roadmap for products integrated with Microsoft Dynamics 365.
• Manage product backlog and guide continuous product improvement.
• Collaborate with stakeholders to prioritize needs and ensure alignment.

Skills

Problem-solving

Analytical

Stakeholder management

Communication

Education

Relevant degree preferred

Tools

Microsoft Dynamics 365

Azure DevOps

Job description

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When you’re the best, we’re the best. We foster an environment where employees feel engaged, satisfied, and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development to build both employee competence and organizational capability, fueling exceptional performance through an inclusive environment now and in the future.

Summary

In this role, you will determine and oversee the delivery of the strategy and roadmap for products to achieve business outcomes and financial objectives. You will lead strategy and roadmap delivery for Microsoft Dynamics 365 (D365) platforms. You will serve as the voice of the customer to guide development teams in building software capabilities with the highest business and customer value and impact. You will represent business needs and priorities, manage product backlog, and guide continuous product improvement. You will coordinate with business, IT, and financial stakeholders to set priorities, manage development and operations, and oversee product teams.

Responsibilities

• Drive the vision and roadmap for products built on or integrated with Microsoft Dynamics 365, including areas such as Sales, Marketing CIJ, Operations, or Customer Service.
• Develop a deep understanding of business goals and processes to inform product priorities and capabilities. Translate customer and business needs into prioritized product backlogs aligned with Dynamics modules.
• Monitor business, market, and technology trends—including Microsoft’s Dynamics roadmap—to inform strategy and propose new solutions.
• Lead product strategy, planning, and lifecycle management efforts.
• Establish product roadmaps and release plans that meet requirements and achieve business outcomes.
• Balance the interests of multiple business units and stakeholders, facilitating alignment and prioritization across functions.
• Monitor and evaluate product performance, championing value-based improvements through data analysis, A/B testing, and iterative enhancements.
• Develop strong relationships and communicate regularly with stakeholders and customers to shape strategy and prioritize needs.
• Set expectations for delivery of new capabilities, features, and functionalities.
• Act as the voice of the customer throughout the software development process, including user story development and backlog prioritization.
• Guide engineering teams to scope, plan, and deliver work, applying agile methodologies and best practices.
• Identify and resolve blockers to achieve business objectives, including technical and resourcing challenges.
• Participate in agile ceremonies and ensure the team understands priorities and next steps.
• Create acceptance criteria and definitions of done and failure.
• Assist in developing feature tests, test cases, and regression tests.
• Ensure the product delivers an exceptional user experience by collaborating with UX/UI designers and conducting usability testing.
• Analyze feedback and operational metrics to identify product needs.
• Approve functionalities for sprints and releases.
• Lead product launch efforts, including messaging, training, and post-launch monitoring.
• Increase product adoption and usage.
• Ensure compliance with corporate, financial, and IT standards.
• Work with engineering and service leaders to establish team composition based on the product lifecycle.

Qualifications

• Relevant degree preferred.
• 7+ years of relevant experience.
• Experience owning or managing Microsoft Dynamics 365 products and backlog refinement.
• Expertise in business domains such as sales, marketing automation, customer service, or project operations.
• Ability to translate complex business problems into Dynamics 365 configurations and enhancements.
• Advanced knowledge of agile development and experience with Azure DevOps.
• Experience with Dynamics Sales, Customer Service, Customer Insights Journeys, or Project Operations.
• Strong facilitation, influencing, and stakeholder management skills.
• Ability to prioritize multiple stakeholder needs across Dynamics 365 applications.
• Excellent communication skills for technical and non-technical audiences.
• Strong problem-solving, analytical, and project management skills.

Estimated Hiring Range

The current salary range is $117,600 - $206,000, with additional incentives. Compensation is based on skills, experience, and location. For more details, see our benefits page.

Additional Information

This position is full-time, mid-senior level, in the healthcare industry, and committed to equal opportunity employment.