Lead Business System Analyst

Haugland Group LLC; Melville (NY); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k with employer match

Paid time off & holidays

Professional development opportunities

Company events

Job summary

Haugland Group LLC, a Long Island-based civil infrastructure and energy construction company, seeks a Business Systems Lead to bridge business and IT, gathering requirements, documenting processes, and supporting the applications roadmap.

You will map current and future workflows for job cost tracking, certified payroll, change orders, and RFI/submittal processes, validating data and supporting testing and training.

Qualifications

• Understanding of construction workflows including estimating, project management, payroll, and compliance.
• Familiarity with ERP systems, project management platforms and estimating tools such as Viewpoint, Procore, and HCSS.
• Proficiency with process modeling tools (Visio, Lucidchart) and reporting tools (Power BI, Crystal Reports).
• Excellent written and verbal communication with both technical and non-technical audiences.
• Exceptional documentation skills to capture processes, requirements, workflows and decisions.

Responsibilities

• Conduct stakeholder interviews, workshops, and observations to document processes, pain points, and requirements.
• Create current-state and future-state process maps for job cost tracking, payroll, change orders, and RFI workflows.
• Assist with system selection, upgrades, fit-gap analyses, data migration planning and validation.
• Develop UAT test plans and scripts, coordinate testing, log defects, and verify fixes.
• Prepare functional specifications, SOPs, and training materials; assist end-user training.
• Define dashboard and KPI reporting requirements and validate data accuracy in cost reports and WIP schedules.
• Gather post-implementation feedback and recommend improvements based on user feedback and best practices.

Skills

Construction workflows

ERP familiarity

Process modeling

Communication

Documentation

Collaboration

Tools

Viewpoint

Procore

HCSS

Visio

Lucidchart

Power BI

Crystal Reports

Job description

Haugland Group, a privately owned Long Island, New York-based civil infrastructure and energy construction company, has an immediate opportunity for an experienced Business Systems Lead to join our team.

The Business Systems Lead acts as the bridge between business stakeholders and technical teams, ensuring that application solutions meet operational needs and deliver measurable value. They focus on requirements gathering, process analysis, documentation, and testing, supporting the Director in executing the applications roadmap.

At Haugland, we understand that pushing the boundaries of what has been done is essential to develop the infrastructure of tomorrow. The journey won’t be simple, but what gets us there is. At Haugland Group, Our Word is Our Way. We are leaders in building what’s next because we see the path to get there, and we’re setting a new standard of exceptional along the way.

Let’s build together!

Key Functions:

• Conduct stakeholder interviews, workshops, and observations across Estimating, Operations, Finance, HR, and Safety to identify business needs, document processes, pain points, improvement opportunities, and develop functional requirements, user stories, and acceptance criteria.
• Create current-state and future-state process maps for job cost tracking, certified payroll, change order management, and RFI/submittal workflows, identifying inefficiencies and recommending automation or system enhancements.
• Support system selection, upgrades, fit-gap analysis, application configuration validation with vendors and internal teams, and data migration planning, including mapping, cleansing, and validation.
• Develop UAT test plans and scripts, coordinate testing cycles, log defects, verify fixes, and validate system integrations.
• Prepare functional specifications, process guides, SOPs, training materials, and application knowledge bases while assisting with end-user training.
• Define dashboard and KPI reporting requirements and validate data accuracy in cost reports, WIP schedules, and compliance reports.
• Along with the PM team and post-go-live team, gather post-implementation feedback, monitor system usage and adoption metrics, and recommend improvements or new features based on user feedback and industry best practices.

Desired Qualifications:

• Strong understanding of construction workflows, including estimating, project management, payroll, and compliance.
• Familiarity with ERP systems, project management platforms, and estimating tools such as Viewpoint, Procore, and HCSS.
• Proficiency in process modeling tools (Visio, Lucidchart) and reporting tools (Power BI, Crystal Reports).
• Excellent written and verbal communication skills, with the ability to clearly convey information to both technical and non-technical audiences.
• Exceptional documentation skills with the ability to consistently and accurately capture processes, requirements, workflows, and decisions and translate them into detailed, easy-to-follow SOPs and process documentation.
• Ability to collaborate with IT, vendors, and functional department leads across Estimating, Finance, and Operations.

Why Haugland?

Compensation range for this role is $140-165k.

At Haugland Group, our benefits are designed to convey company culture and values which has employees at its forefront.

• Excellent benefits package including medical, prescription drug, dental, vision, Health Savings Account (HSA), short/long-term disability, and life insurance
• 401k with 5% employer match
• Employer funded Dependent Care FSA
• Potential for annual performance-based raise
• Paid Time Off
• Paid company observed holidays
• Educational and professional advancement opportunities
• Frequent company-sponsored events
• Relaxed, friendly office
• Fast-paced, exciting environment

Haugland Group LLC and its operating divisions, affiliates, related entities, and subsidiaries (collectively, “the Company”) do not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered property of the Company and therefore, the Company will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Only upon the Company’s written request may preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with the Company must be in place and current.