Lead, Business Information

Ross Stores; Dublin (CA); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays

Employee stock purchase plan

Wellness programs

Job summary

Ross Stores in New York is seeking a Lead Analyst for Business Information to bridge gaps between senior business analysts, managers, and the IT team. This role focuses on gathering requirements, coordinating cross-functional delivery, and driving data reporting solutions across the organization.

You will lead requirements gathering, facilitate sessions, negotiate solutions, and ensure successful delivery within time and budget.

Qualifications

• Bachelor’s degree with a concentration in Business, Economics or Computer Science (or equivalent).
• 5–8 years of experience in Retail and/or IT.
• Strong requirements gathering and documentation skills.
• Excellent communication skills at all organizational levels.
• Experience with BI tools (MicroStrategy, Microsoft SSAS).
• Advanced proficiency with Microsoft Office products.

Responsibilities

• Elicit and document comprehensive business requirements for reporting and data analytics.
• Serve as liaison between technical and business teams to understand and advise on needs.
• Manage meetings, issues, escalation for moderately complex projects.
• Lead creation and review of test deliverables including test plans and scripts.
• Facilitate user acceptance testing and obtain sign-off from business.
• Assess and prioritize training deliverables and create training materials.
• Drive release and deployment plans with stakeholders.
• Support IT capabilities and new system implementations.

Skills

Business Analysis

Communication skills

Presentation & Training

Requirements gathering

Problem-solving

Office productivity

Education

Bachelor’s Degree in Business, Economics or Computer Science

Tools

MicroStrategy

Microsoft SSAS

Job description

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

About this opportunity...

The Lead Analyst for Business Information in the New York Buying Office will help to bridge the gap internally between the senior business analyst and the manager in addition to bridging the gap between the business and the technical teams who will provide solutions. The Lead Analyst will be continuously involved in communications with stakeholders, other team members and developers as they create the solution to business reporting and data needs / gaps. The Lead Analyst will drive the information-gathering sessions including interviewing, gathering requirements, and solution workshops. The Lead Analyst is also involved with negotiating the solution with the business and the technical team, mediating among the groups when disagreements take place, and influencing the results of decisions during the solution cycle. S/He will be presented with a business need or problem, have an opportunity to work with cross functional team members to arrive at a solution, and work with the technology team through the delivery of the solution back to the business community. Areas of focus include business requirements gathering and documentation, user support, change management, relationship management, and project management activities. Ensure that best practices are being adhered to by team members. Being able to connect the dots and develop a point of view is the key to success in this role.

What you will do and what you will learn...

• Elicit and document comprehensive business requirements for reporting and data analytics.
• Develop a partnership acting as a liaison between technical and business teams to understand, troubleshoot, interpret and advise on business needs and/or problems.
• Manage meetings, issue resolution, escalation, etc. for the project teams during the design and build phases of moderately complex projects.
• Lead creation and review of all test-related deliverables including test approach, test scenarios, test cases/conditions, test scripts, and test results.
• Facilitate user acceptance testing for moderately complex projects and obtain sign-off from the business.
• Assess and determine priorities for training deliverables and routinely manage the creation of training deliverables: training plan, training schedule, job aids, etc.
• Drive the execution of the release and deployment plans with business stakeholders.
• Support the team to deliver projects on time and on budget.
• Analyze ambiguous and complex risks and recommend mitigations and improvement approaches.
• Support the company’s IT capabilities and services including new projects and system implementations.

What you need to be successful...

• Bachelor’s Degree with a concentration in Business, Economics or Computer Science, or an equivalent diploma
• 5-8 years of experience in the Retail and/or IT field
• Ability to determine methods and procedures on new assignments and coordinate activities of other associates
• Ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results
• Excellent communication skills to all levels of the organization
• Ability to network with key contacts outside of own area of expertise
• Strong problem-solving skills
• Presentation and training skills
• Business Analysis experience with strong requirements gathering and documentation skills
• Advanced application of productivity suite software (i.e. Microsoft Office)
• Working knowledge and hand-on experience with BI tools such as (MicroStrategy, Microsoft SSAS)
• Solid level of working business and/or retail knowledge is preferred
• International Institute of Business Analysis (IIBA) Certification is a plus

Perks and Benefits of joining our team...

Our Associates are at the heart of everything we do and we're proud to offer a range of benefits that reflect how much we value their contributions. Here's a peek into what you can expect as an eligible Ross Associate:

• A broad range of affordable health insurance options & personal medical plan concierge 401(k) with employer match and Life insurance
• Ample PTO including accrued vacation, paid holidays, diversity day, and the ability to purchase additional vacation.
• Employee stock purchase plan*
• Access to health and wellness benefits such as BetterHelp and Headspace
• Charitable donations matched by Ross Stores Foundation
• And more....

*benefits vary by level and position and are subject to change

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $99,900.00 to $130,000.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.