Lead Business Engineer

Dover Corporation; Duluth (GA); Remote; USD 80,000 - 110,000; Full time

Job summary

An established industry player is seeking a Lead Business Engineer to drive business growth through advanced technical and commercial support. This role involves close collaboration with customers and the sales team to translate needs into actionable solutions while maintaining CRM data. The ideal candidate will have a strong background in engineering and experience in customer-facing roles. Join a forward-thinking company committed to sustainability and innovation, where your contributions will make a significant impact on energy efficiency and customer satisfaction.

Benefits

401(k)

Health Insurance

Wellness Programs

Flexible Spending Accounts

Disability Insurance

Life Insurance

Employee Assistance Programs

Paid Time Off

Travel Services

Employee Discounts

Qualifications

• Experience in customer-facing roles with a focus on technical solutions.
• Strong analytical skills for strategic financial analysis.

Responsibilities

• Translate customer needs into actionable solutions and maintain CRM data.
• Provide technical support and lead quality audits.

Skills

Customer Interaction

Technical Support

Commercial Acumen

Thermodynamic Calculations

Project Management

Education

Bachelor's Degree in Engineering

Master's Degree (Preferred)

Tools

CRM Software

SSP G8 Selection Software

Job description

Lead Business Engineer

Location: Duluth, GA, US, 30096

Work Arrangement: Remote

At SWEP, we believe our future depends on giving more energy than we take – to our planet and our people. As the world’s leading supplier of efficient heat transfer technology, we are driving the transition to sustainable energy. We are committed to creating more from less energy, material, and space.

For us at SWEP, it’s more than just a job; it’s a commitment to making a difference by finding new ways to make energy last longer—globally and locally. We aim for record-breaking growth and seek individuals who think entrepreneurially, are open-minded, care about the environment, and want to inspire and be inspired. Join us!

Role Overview

In close cooperation with customers and guided by Sales and the Team Manager, the Lead Business Engineer will drive business by supporting the Sales organization and customers in advanced technical and commercial tasks.

Responsibilities

1. Interact with customers at all levels to translate needs into actionable solutions.
2. Maintain CRM data, log activities, and update records.
3. Handle product selection and quoting from RFQ to order completion, setting prices according to guidelines and independently managing complex requests.
4. Provide technical and commercial support, including thermodynamic calculations, customization, and troubleshooting.
5. Train and support the use of SSP G8 selection software and integrate it into customer systems.
6. Evaluate material specifications and certifications, ensuring requirements are met.
7. Lead quality audits and support customer visits to SWEP factories.
8. Coordinate stock setups, new item preparations, and profitability calculations.
9. Conduct customer and market research to identify new opportunities.
10. Participate in internal projects and customer-specific initiatives, acting as project leader when needed.
11. Support product phase in/out processes with data collection and customer approval management.
12. Assist in strategic financial analysis and value proposition development.
13. Create and maintain customer-specific price lists.
14. Manage field failure reports and follow up on claims.
15. Provide training in your area of expertise.
16. Represent SWEP at events and stay updated on market trends and technological developments.

Additional Information

Benefits include: 401(k), health insurance, wellness programs, flexible spending accounts, disability and life insurance, employee assistance programs, paid time off, travel services, discounts, and more.

SWEP is part of Dover Corporation, operating globally with facilities in multiple countries. We are committed to diversity and equal opportunity employment.

If you require accommodations during the application process, contact [e-mail]. For job fraud concerns, verify openings through our official careers page.