Lead Business Engineer

SWEP; Duluth (MN); Remote; USD 70,000 - 110,000; Full time

Job summary

An innovative leader in heat transfer technology is seeking a Lead Business Engineer to drive sustainable energy solutions. This role involves close collaboration with customers, translating their needs into actionable solutions while supporting the sales team. You will engage in technical and commercial tasks, lead quality audits, and participate in strategic planning. Join a forward-thinking organization committed to making a positive impact on energy efficiency and sustainability. If you are passionate about engineering and customer relations, this opportunity offers a chance to make a real difference.

Benefits

Health and wellness plans

Paid leaves

Diversity and equal opportunity employment

Qualifications

• Experience in thermal engineering and customer support.
• Strong analytical skills for financial analysis and project management.

Responsibilities

• Interact with customers to translate needs into functional actions.
• Execute product selection and quoting from RFQ to order completion.
• Provide commercial and technical support for complex customer requests.

Skills

Thermal Engineering

CRM Management

Project Management

Financial Analysis

Customer Interaction

Education

Bachelor's Degree in Engineering

Master's Degree in Business Administration

Tools

SSP G8 Software

CRM Systems

Job description

Lead Business Engineer

Location: Duluth, GA, US, 30096

Work Arrangement: Remote

At SWEP, we believe our future depends on giving more energy than we take - to our planet and our people. As the world's leading supplier of efficient heat transfer technology, we are driving the transition to sustainable energy usage in heat transfer. We are dedicated to creating more from less energy, material, and space.

For us at SWEP, it's more than just a job; it’s a commitment to making a difference by finding new ways to make energy last longer globally and locally. We are striving for record-breaking growth and seek individuals who think like entrepreneurs, have an open mind, care about the environment, and want to inspire and be inspired. Join us!

Role Overview

In close cooperation with customers and guided by Sales and the Team Manager, you will support the Sales organization and our customers in advanced technical and commercial tasks.

Responsibilities

1. Interact with customers at all levels to translate needs into functional actions.
2. Maintain data and information in the SWEP CRM system, logging activities and updating records.
3. Execute product selection and quoting from RFQ to order completion, including setting prices according to guidelines and discounts.
4. Provide commercial and technical support for all types of SWEP customers, including complex requests like 2-phase calculations and customizing.
5. Provide SSP G8 software training and support its integration into customer systems.
6. Evaluate material specifications and certifications, leading administrative work to ensure requirements are met.
7. Lead quality audits and support customer visits at SWEP factories.
8. Coordinate stock setups, prepare new items, and analyze profitability and stock turns.
9. Conduct customer/market research to identify new opportunities.
10. Participate in internal projects and customer-specific projects, acting as a project leader when needed.
11. Assist in product phase in/out, including data collection and customer approval processes.
12. Drive financial analysis for strategic planning and business opportunities, supporting value-based selling strategies.
13. Create and maintain customer-specific pricelists.
14. Handle field failure reporting and follow-up on claims.
15. Provide training in your field of expertise.
16. Represent SWEP at customer events, exhibitions, and conferences.
17. Stay updated on market trends and technological developments.

Additional Information

Benefits include a comprehensive package with health, wellness, and savings plans, paid leaves, and more. SWEP is part of Dover Corporation, with a global presence in over 50 countries. We are committed to diversity and equal opportunity employment.

For accommodations or concerns about job fraud, please contact [e-mail] or visit our careers site.

Job Details

Function: Engineering

Nearest Major Market: Atlanta

Job Segment: Thermal Engineering, Outside Sales, Sustainability, Supply Chain, CRM, Engineering, Sales, Energy, Operations, Technology