Lead Business Analyst - Content Management System, Sitecore

Merkle; Connecticut; Hybrid; USD 78,000 - 110,000; Full time

Benefits offered by this job

medical

dental

vision

life insurance

disability insurance

401k

paid time off

holidays

sick leave

parental leave

Job summary

Merkle is seeking a Lead CMS Business Analyst to partner with clients, strategists, designers, and engineers to deliver enterprise web experiences using Sitecore.

You will lead discovery workshops, translate business requirements into functional specifications, and serve as the CMS subject matter expert while collaborating with cross-functional teams. This full-time, remote role is based in Connecticut and includes growth through training and mentoring.

Qualifications

• Experience in client-facing business analysis or product roles.
• Proven ability to gather and translate business requirements into specifications.

Responsibilities

• Lead discovery workshops and translate business needs into functional/technical specs.
• Serve as a CMS subject matter expert and collaborate with cross-functional teams.
• Create documentation and user stories; lead Agile ceremonies and backlog prioritization.
• Develop training materials and mentor team members; build strong client relationships.

Skills

Client-facing BA

Requirements gathering

Documentation

Agile ceremonies

Sitecore CMS

Stakeholder management

Communication

Tools

Jira

Confluence

Job description

Lead CMS Business Analyst role focused on partnering with clients, strategists, designers, and engineers to deliver enterprise web experiences using Sitecore. Responsibilities include leading discovery workshops, gathering and translating business requirements into functional and technical specifications, serving as a CMS subject matter expert, collaborating with cross-functional teams, creating documentation and user stories, leading Agile ceremonies, facilitating roadmap and prioritization sessions, supporting change management, developing training materials, mentoring team members, and building client relationships. Requirements include experience in client-facing business analysis or product roles, supporting enterprise CMS platforms like Sitecore, strong skills in requirements gathering and documentation, knowledge of content and data modeling, Agile experience, proficiency with Jira and Confluence, and strong communication and stakeholder management skills. The position is full-time, remote, based in Connecticut, with a salary range of $78,000 to $110,000

• medical
• dental
• vision
• life insurance
• disability insurance
• 401k
• paid time off
• holidays
• sick leave
• parental leave