Lead CMS Business Analyst (Sitecore)

dentsu; Connecticut; On-site; USD 78,000 - 110,000; Full time

Benefits offered by this job

Medical, vision, dental insurance

Life insurance

Short-term and long-term disability

401k

Flexible paid time off

15+ paid holidays

Paid sick and safe leave

Paid parental leave

Job summary

Dentsu USA is seeking a Lead CMS Business Analyst to partner with clients, strategists, designers, and engineers to deliver enterprise web experiences powered by Sitecore. You’ll combine business analysis, product thinking, and client partnership to guide projects from discovery through delivery.

If you enjoy solving complex problems, facilitating collaboration, and translating business goals into clear requirements, this role offers a chance to lead discovery workshops, define solutions, and

Qualifications

• Experience in a client-facing business analysis, product, or consulting role.
• Experience supporting enterprise websites and CMS platforms such as Sitecore.
• Strong ability to gather, analyze, and document business, functional, and non-functional requirements.
• Experience translating business needs into solutions that technical teams can deliver.
• Knowledge of content modeling, data modeling, or information architecture concepts.
• Experience working in Agile environments.
• Strong organizational, facilitation, and stakeholder management skills.
• Excellent written and verbal communication skills.
• Experience using tools such as Jira, Confluence, or similar platforms.
• Ability to collaborate effectively across teams, disciplines, and time zones.

Responsibilities

• Partner with clients and stakeholders to understand business goals, challenges, and opportunities.
• Lead discovery workshops and requirements-gathering sessions.
• Translate business needs into clear functional and technical requirements.
• Serve as a subject matter expert on enterprise CMS implementations, including Sitecore.
• Collaborate with product owners, designers, architects, and developers to define solution approaches.
• Create process flows, user stories, documentation, and other artifacts that support delivery.
• Participate in and lead Agile ceremonies, including backlog refinement, sprint planning, and demos.
• Facilitate roadmap discussions and prioritization sessions with client stakeholders.
• Support change management processes and project planning activities.
• Develop training materials and facilitate client training sessions.
• Mentor and support other business analysts and team members.
• Build strong client relationships and help ensure successful project outcomes.

Skills

Sitecore

CMS implementations

Requirements gathering

Agile

Client-facing

Stakeholder management

Documentation

Jira

Confluence

Tools

Jira

Confluence

Job description

Dentsu USA is seeking a Lead CMS Business Analyst to partner with clients, strategists, designers, and engineers to deliver enterprise web experiences powered by Sitecore. You’ll combine business analysis, product thinking, and client partnership to guide projects from discovery through delivery.

If you enjoy solving complex problems, facilitating collaboration, and translating business goals into clear requirements, this role offers a chance to lead discovery workshops, define solutions, and