Lead Business Analyst - Business Process Modelling

HCL Technologies Limited; San Jose (CA); On-site; USD 95,000 - 151,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Pharmacy

Life insurance

AD&D

Disability insurance

Employee assistance program

401(k) retirement plan

Paid time off

Paid holidays

Job summary

HCL Technologies Limited in San Jose, California seeks a Lead Business Analyst specializing in Business Process Modelling to drive efficiency by analyzing and redesigning core business processes.

You will collaborate with cross-functional teams, develop BPMN/Visio/ARIS models, lead end-to-end process implementations, and monitor performance to enable continuous improvement.

Qualifications

• Experience analysing business processes and modelling workflows to improve efficiency.
• Ability to translate business needs into process designs and specifications.
• Strong communication with stakeholders and cross-functional teams.

Responsibilities

• Conduct comprehensive analysis of current business processes to identify gaps and inefficiencies.
• Develop business process models and workflows to optimize operations and productivity.
• Collaborate with cross-functional teams to gather requirements and align processes with organizational goals.
• Lead the implementation of new processes, providing guidance for seamless adoption.
• Monitor and evaluate process performance metrics and drive continuous improvement.
• Provide training and support to end-users on new processes and tools.
• Stay informed about BPM best practices and emerging trends.

Skills

Analytical skills

Excellent communication

Project management

Strategic thinking

Attention to detail

Tools

BPMN

Visio

ARIS

Job description

Lead Business Analyst - Business Process Modelling Lead Business Analyst - Business Process Modelling United States Job Description Lead Business Analyst - Business Process Modelling San Jose, California

Job Summary

The Lead Business Analyst specializing in Business Process Modelling is responsible for analyzing and optimizing business processes to drive efficiency and effectiveness. This role involves identifying areas for improvement, designing new processes, and collaborating with stakeholders to ensure successful implementation.

Key Responsibilities

• Conduct comprehensive analysis of current business processes to identify gaps and areas of inefficiency
• Develop business process models and workflows to optimize operations and enhance productivity
• Collaborate with cross functional teams to gather requirements and align business processes with organizational goals
• Lead the implementation of new processes, providing guidance and support to ensure seamless adoption
• Monitor and evaluate process performance metrics, making adjustments as needed to drive continuous improvement
• Provide training and support to end-users on new processes and tools
• Stay informed about industry best practices and emerging trends in business process management

Skill Requirements

• Proficiency in business process modelling tools such as bpmn, visio, or aris
• Strong analytical skills with the ability to interpret complex data and identify process improvement opportunities
• Excellent communication skills to effectively collaborate with diverse stakeholders and team members
• Project management skills to oversee the end-to-end process implementation
• Strategic thinking and problem-solving abilities to drive innovative solutions
• Strong attention to detail and organizational skills to manage multiple projects simultaneously

Other Requirements

• Business Process Management (BPM) certification is preferred

Maximum Salary (US): 151000 Minimum Salary (US): 95000

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totalled $14.8billion.

Compensation and Benefits

• medical
• dental
• vision
• pharmacy
• life
• accidental death & dismemberment
• disability insurance
• employee assistance program
• 401(k) retirement plan
• 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year)
• 10 paid holidays per year

Copyright © 2026 HCL Technologies Limited