Business Process Modeling Analyst

NTT DATA North America; Irving (TX); On-site; USD 75,768 - 85,411; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible spending or health savings account

Life and AD&D insurance

Short- and long-term disability coverage

Paid time off

Employee assistance

401(k) program with company match

Job summary

NTT DATA North America is seeking a Business Analyst in Irving, Texas, to identify and address operational, financial, and technological risks. The role involves analyzing business processes, maintaining systems operations, and ensuring project team targets are met.

Qualified applicants will have 5+ years of related experience and a Bachelor's degree in business, IT, or a related field. The position offers a competitive hourly wage between $55 and $62, alongside various benefits including health insurance and a 401(k) program.

Qualifications

• 5+ years of experience as a business analyst.
• Proven training in Business Process Modeling.
• Ability to handle multiple projects in a fast-paced environment.

Responsibilities

• Analyze current business processes and identify areas for improvement.
• Maintain, test, and improve business and systems operations.
• Evaluate the performance of project teams.
• Act as a liaison between business and IT groups.

Skills

Business Process Modeling

Effective communication

Leadership skills

Problem-solving skills

Analytical skills

Proficiency in MS Office

Education

Bachelor's degree in business, accounting, IT, or related field

Tools

Microsoft Visio

Microsoft Access

Job description

Job Overview

NTT DATA's Client is seeking a Business Analyst to identify and address operational, financial, and technological risks within the business.

Responsibilities

• Analyze current business processes and identify areas for improvement
• Maintain, test, and improve business and systems operations
• Evaluate the performance of project teams to ensure that targets and deadlines are met
• Communicate ideas and viewpoints to senior management
• Act as a liaison between business and IT groups
• Supervise the design of new products and evaluate how these will perform in the market
• Continuously explore opportunities to improve processes and increase value add to the business
• Plan and execute detailed system requirements phases and identify, track, and resolve business systems issues
• Assess, research, analyze, and document stakeholder needs, using the recommended or selecting the appropriate information gathering and/or modeling technique to elicit requirements
• Contribute to business solutions that satisfy stakeholder needs, while continuously exploring and assessing options for value-add for clients
• Contribute to successful completion of project objectives with high quality, within budget, and on time
• Prepare appropriate documentation and ensure adequate end-user training for assigned projects
• Participate in QA triage to resolve issues/defects and identify root causes
• Perform and execute Post Implementation Verification (PIV) as needed
• Create monthly performance reports

Required Skills and Experience

• 5+ years of experience as a business analyst
• 5+ years of proven training in Business Process Modeling
• 5+ years of proficiency in MS Office (Word, Excel, PowerPoint)
• Knowledge of Microsoft Visio and Access is advantageous
• Ability to handle multiple projects in a fast-paced environment
• Effective communication and leadership skills
• Excellent problem-solving and analytical skills
• Bachelor's degree in business, accounting, IT, or any related field

Compensation and Benefits

Starting hourly range: $55 to $62/hour. Compensation will depend on location, experience, technical skills, and other qualifications.

Benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401(k) program with company match, and additional voluntary or legally required benefits.

Equal Opportunity Employment

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.