Lead Budtender & Keyholder - Customer Experience

Vireo Health, Inc.; Titusville (FL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Healthcare benefits

PTO & wellness days

401k with employer match

Volunteer hours

Job summary

Green Dragon in Florida is seeking a Lead Budtender to promote and sell cannabis products, delivering a standout in-store experience and high customer satisfaction. As a keyholder, you will open and close the store and oversee POS and cash handling on the sales floor.

You’ll greet customers, share product knowledge, assist in-store and online orders, train teammates on the POS system, and uphold service standards while working flexible shifts across days, nights, weekends, and holidays.

Qualifications

• Sales experience in a retail store environment preferred, but not required.
• Customer service experience in restaurant, hospitality, or retail.
• Reliable, punctual, dependable, and trustworthy.
• Ability to work in a fast-paced environment.
• Flexibility to work days, nights, weekends, and holidays.
• High school diploma, GED, or equivalent.
• Ability to lift at least 25 lbs and to stand, sit, bend, kneel, crouch, and reach.
• Reliable transportation to the store.

Responsibilities

• Promote and sell products by engaging customers, suggestive selling, and sharing product knowledge.
• Open and close the store as a keyholder and manage POS and cash handling.
• Greet and check in customers to ensure high levels of satisfaction.
• Assist customers in-store and over the phone and process online orders accurately.
• Use and train others on the POS system, cash handling, and safe audits.
• Enhance the in-store customer experience and uphold service standards.

Skills

Sales experience

Customer service

Reliability

Fast-paced environment

Flexibility to work days, nights, and

Education

High school diploma, GED, or equivalent

Tools

POS system

Cash handling

Job description

Green Dragon in Florida is seeking a Lead Budtender to promote and sell cannabis products, delivering a standout in-store experience and high customer satisfaction. As a keyholder, you will open and close the store and oversee POS and cash handling on the sales floor.

You’ll greet customers, share product knowledge, assist in-store and online orders, train teammates on the POS system, and uphold service standards while working flexible shifts across days, nights, weekends, and holidays.