Lead Benefits Partner

Global Payment Holding Company; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

Global Payments is seeking a Lead Benefits Partner to oversee and optimize employee benefit programs across the organization. You will act as the SME for benefits, guiding HR partners, leadership, and vendors on complex matters and escalations.

You will drive strategic design, manage compliance across HRIS and third-party platforms, and partner with stakeholders to ensure accurate administration while controlling costs.

Qualifications

• Bachelor's degree in Business Administration, Human Resources, Finance, or a related field.
• 8+ years of progressive experience in benefits administration, benefits strategy, or total rewards within a mid-size to large organization.
• Deep knowledge of employee benefit programs, vendor management, benefits operations, regulatory requirements, and HR systems.
• Demonstrated ability to manage complex projects, acquisitions integration activities, and cross-functional partnerships with internal and external stakeholders.
• Strong analytical, problem-solving, and presentation skills, with the ability to communicate complex information to diverse audiences and senior leadership.
• Experience leading benefit compliance activities, including audits, reporting requirements, and benefits governance.
• Master's degree or MBA is a bonus; CEBS/CBP or similar certifications are a plus.
• Tax or compliance-related certifications and experience.
• Experience supporting mergers, acquisitions, and large-scale organizational integrations.
• Advanced experience leveraging benefits analytics, workforce data, and industry benchmarking to inform strategic decisions.

Responsibilities

• Lead the administration and ongoing optimization of employee benefit programs, including medical, dental, vision, life insurance, disability, flexible spending accounts, and related offerings.
• Serve as the primary subject matter expert for benefits programs, guiding HR partners, leadership, employees, vendors, and third-party administrators on complex matters and escalations.
• Partner with internal stakeholders and external vendors to ensure accurate benefits administration, system configuration, data integrity, payroll deductions, and regulatory compliance across HRIS and third-party platforms.
• Drive benefits strategy through market research, benchmarking, plan design analysis, acquisitions support, and recommendations aligning employee needs with business objectives.
• Ensure compliance with applicable federal, state, and local regulations, including audits, plan documentation, reporting requirements, and Form 5500 filings.
• Develop and deliver benefits-related communications, open enrollment materials, educational resources, and presentations for employees and leadership teams.
• Analyze benefits utilization, participation trends, and program effectiveness, providing data-driven recommendations to enhance employee experience while managing program costs.

Skills

Benefits administration

Vendor management

Regulatory compliance

Data analytics

Presentation skills

Cross-functional partnerships

Education

Bachelor's degree

MBA preferred

Tools

HRIS systems

Payroll systems

Job description

What you’ll own

Lead the administration and ongoing optimization of employee benefit programs, including medical, dental, vision, life insurance, disability, flexible spending accounts, and related offerings.

Serve as the primary subject matter expert for benefits programs, providing guidance to HR partners, leadership teams, employees, vendors, and third‑party administrators on complex benefits matters and escalations.

Partner with internal stakeholders and external vendors to ensure accurate benefits administration, system configuration, data integrity, payroll deductions, and regulatory compliance across HRIS and third‑party platforms.

Drive benefits strategy through market research, benchmarking, plan design analysis, acquisitions support, and recommendations that align employee needs with business objectives.

Ensure compliance with applicable federal, state, and local regulations, including oversight of audits, plan documentation, reporting requirements, and Form 5500 filings.

Develop and deliver benefits‑related communications, open enrollment materials, educational resources, and presentations for employees and leadership teams.

Analyze benefits utilization, participation trends, and program effectiveness, providing data‑driven recommendations to enhance employee experience while managing program costs.

What you’ll bring

• Bachelor's degree in Business Administration, Human Resources, Finance, or a related field.
• 8+ years of progressive experience in benefits administration, benefits strategy, or total rewards within a mid‑size to large organization.
• Deep knowledge of employee benefit programs, vendor management, benefits operations, regulatory requirements, and HR systems.
• Demonstrated ability to manage complex projects, acquisitions integration activities, and cross‑functional partnerships with internal and external stakeholders.
• Strong analytical, problem‑solving, and presentation skills, with the ability to communicate complex information to diverse audiences and senior leadership.
• Experience leading benefit compliance activities, including audits, reporting requirements, and benefits governance.
• It's a bonus if you have Master's degree or MBA in Human Resources, Business Administration, Finance, or a related discipline.
• Certified Employee Benefit Specialist (CEBS), Certified Benefits Professional (CBP), or similar benefits certification.
• Tax or compliance‑related certifications and experience.
• Experience supporting mergers, acquisitions, and large‑scale organizational integrations.
• Advanced experience leveraging benefits analytics, workforce data, and industry benchmarking to inform strategic decisions.
• A passion for creating exceptional employee experiences through innovative and competitive benefits programs.

Compensation

Compensation $100,000 - 140,000 The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

About the team

Our Human Resources team is committed to creating an exceptional employee experience by delivering programs that support the health, well‑being, and financial security of our people.

The Lead Benefits Partner plays a key role in ensuring employees have access to competitive, compliant, and impactful benefits that help them thrive throughout their careers.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner, and win as one team.

We embrace innovation, collaboration, and accountability while supporting one another in delivering meaningful results.

We are committed to building an environment where employees can grow, contribute, and make a lasting impact.

Does this sound like you? Then you sound like a Globalpayer.

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test.

In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position.

Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises.

Our team of 27,000 experts is dedicated to your success.

Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you.

For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

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EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law.