Lead Benefit Programs & Compliance Supervisor

Virginia Department of Social Services; Winchester (VA); On-site; USD 55,000 - 70,000; Full time

Job summary

The Virginia Department of Social Services is seeking a qualified candidate for a leadership role overseeing Benefit Programs Specialists in Winchester, Virginia. The position involves managing workflows, ensuring case quality, and collaborating with community partners.

The ideal applicant will have a Bachelor's degree in human services and prior supervisory experience in benefits programs. The role includes staff development, operational management, and driving program improvements.

The department is an Equal Opportunity Employer committed to fostering diversity and inclusion in the workplace.

Qualifications

• Bachelor's degree in the human services field or equivalent experience.
• Experience in a lead or supervisory capacity in human services program.
• Direct experience as a Benefit Programs Supervisor or Manager preferred.

Responsibilities

• Oversee team of Benefit Programs Specialists and manage daily workflow.
• Monitor case reviews to ensure compliance with eligibility determinations.
• Represent the department with community partners to strengthen services.
• Provide coaching and training to build staff competency.
• Implement procedures for efficient case processing and compliance.
• Guide projects to improve eligibility processes and program performance.

Skills

Leadership

Case Quality Assurance

Community Collaboration

Staff Development

Operational Management

Education

Bachelor's degree in human services or related field

Job description

The Virginia Department of Social Services is seeking a qualified candidate for a leadership role overseeing Benefit Programs Specialists in Winchester, Virginia. The position involves managing workflows, ensuring case quality, and collaborating with community partners.

The ideal applicant will have a Bachelor's degree in human services and prior supervisory experience in benefits programs. The role includes staff development, operational management, and driving program improvements.

The department is an Equal Opportunity Employer committed to fostering diversity and inclusion in the workplace.