Lead Bartender

Workstream; Pittsburgh (Allegheny County); On-site; USD 42,000 - 60,000; Full time

Job summary

Workstream is seeking a Lead Bartender to support the team and management in delivering exceptional guest service and leading in the assigned bar area. The role emphasizes operational excellence, knowledge of cocktails, and leadership in daily shifts.

The Lead Bartender will maintain bar organization, handle POS procedures accurately, and ensure guest satisfaction while adapting to a fast-paced environment. This position requires flexible availability, including nights and weekends.

Qualifications

• High-volume bartending experience required.
• Proven ability to deliver exceptional guest service in a fast-paced environment.
• Strong communication skills and attention to detail.
• Must meet physical demands: standing, walking, lifting heavy items for long periods.
• Flexible schedule including nights, weekends, holidays.
• Current Floor Managers preferred.

Responsibilities

• Support day to day bar operations as directed by management
• Deliver exceptional beverage service in accordance with company standards
• Follow proper cash handling procedures
• Respond to and resolve issues on shift by escalating to management
• Maintain organization and cleanliness of the bar
• Maintain expert knowledge of menu, cocktail recipes, and promotions
• Communicate concerns to management and elevate as needed
• Certify staff are pouring/ringing drinks properly in POS
• Anticipate needs of guests and colleagues, assist as required
• Perform pre-opening or closing duties as assigned by manager

Skills

High-volume bartending

Guest service excellence

Communication

Physical stamina

Flexible schedule

Team supervision

Job description

POSITION OVERVIEW:

As a Lead Bartender, your top priority is to support your team members and management team to ensure every guest receives exceptional service while being the lead in your assigned area.

RESPONSIBILITIES:

• Support day to day bar operations as directed by management
• Deliver exceptional beverage service in accordance with company standards
• Follow proper cash handling procedures
• Respond to and resolve any issues or concerns that may arise on shift by escalating issues to management
• Maintain organization and cleanliness of the entire bar.
• Maintain expert knowledge of our menu, cocktail recipes, and current promotions.
• Respond appropriately to shift issues or guest concerns and elevate matters to manager
• Certify team members are pouring and ringing in drinks properly in the POS, and communicate concerns to management
• Anticipate needs of guests and colleagues, assist without having to be asked.
• Perform pre-opening or closing duties of location as assigned by manager

SKILLS AND ABILITIES:

• High-volume bartending experience required
• Demonstrated ability to deliver exceptional guest service in a fast paved environment
• Strong communication skills, attention to detail, and sense of urgency
• Ability to meet the physical demands of the position, including walking, standing, and/or lifting heavy items for extended periods of time
• Must be able to work a flexible schedule that includes nights, weekends, and holidays based on business needs
• Current Floor Managers preferred

Founded on the idea of creating a social gathering place that connects people through a un-traditional/playful experience.