Lead Bartender

Workstream; Cincinnati (OH); On-site; USD 25,000 - 39,000; Full time

Job summary

Workstream is seeking a Lead Bartender to supervise and support a fast-paced bar team. You will deliver exceptional beverage service, maintain bar organization, and lead by example in guest engagement and efficiency.

Fluency in managing shifts, ensuring accurate cash handling, and knowledge of menu and promotions are essential. This role requires flexibility to work nights, weekends, and holidays on a rotating schedule.

Qualifications

• Experience bartending in a high-volume environment.
• Ability to deliver exceptional guest service consistently.
• Strong communication, attention to detail, and urgency.
• Capable of standing/walking for long periods and lifting items.
• Willingness to work nights, weekends, and holidays.

Responsibilities

• Support day-to-day bar operations as directed by management.
• Deliver beverages per company standards and menu knowledge.
• Follow cash handling procedures accurately.
• Escalate issues to management when needed.
• Keep bar organized and clean throughout shift.
• Maintain knowledge of drinks, recipes, and promotions.
• Ensure proper POS usage and drink ringing.
• Anticipate guest needs and assist proactively.
• Perform opening/closing duties as assigned.

Skills

High-volume bartending

Guest service

Communication skills

Attention to detail

Sense of urgency

Physical stamina

Flexible schedule

Floor manager experience

Job description

POSITION OVERVIEW:

As a Lead Bartender, your top priority is to support your team members and management team to ensure every guest receives exceptional service while being the lead in your assigned area.

RESPONSIBILITIES:

• Support day to day bar operations as directed by management
• Deliver exceptional beverage service in accordance with company standards
• Follow proper cash handling procedures
• Respond to and resolve any issues or concerns that may arise on shift by escalating issues to management
• Maintain organization and cleanliness of the entire bar.
• Maintain expert knowledge of our menu, cocktail recipes, and current promotions.
• Respond appropriately to shift issues or guest concerns and elevate matters to manager
• Certify team members are pouring and ringing in drinks properly in the POS, and communicate concerns to management
• Anticipate needs of guests and colleagues, assist without having to be asked.
• Perform pre-opening or closing duties of location as assigned by manager

SKILLS AND ABILITIES:

• High-volume bartending experience required
• Demonstrated ability to deliver exceptional guest service in a fast paved environment
• Strong communication skills, attention to detail, and sense of urgency
• Ability to meet the physical demands of the position, including walking, standing, and/or lifting heavy items for extended periods of time
• Must be able to work a flexible schedule that includes nights, weekends, and holidays based on business needs
• Current Floor Managers preferred

Founded on the idea of creating a social gathering place that connects people through a un-traditional/playful experience.