Lead Barista & Customer Experience Leader

Kroger; Meridian (ID); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee Assistance Program

Associate discounts

Tuition reimbursement

Growth opportunities

Job summary

Kroger in Meridian, ID is hiring for a department lead with barista certification to ensure top-notch customer service and store standards. You will assist in supervision, scheduling, stocking, and merchandising of the coffee department while handling customer orders for specialty beverages.

Join a team focused on respectful service and safe, efficient operations, with opportunities for growth and comprehensive benefits. Weekend availability is required.

Qualifications

• Strong communication and professional interaction with customers and teammates.
• Experience handling busy service environments with accuracy and courtesy.
• Ability to supervise department staff and coordinate shifts.

Responsibilities

• Increase sales through effective marketing and merchandising of products in the Department.
• Assist in supervision and direction of department personnel to ensure quality customer service.
• Delegate job assignments and responsibilities to associates in accordance with duty rosters.
• Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department.
• Monitor code dates and product rotation, removes out of code product.
• Holds personnel in department accountable for their job assignments and responsibilities.
• Writes department schedules, coordinating requests and bids and business needs.
• Assist customers in the selection and purchase of specialty coffee beverages and whole bean sales (as applicable).

Skills

Customer service focus

Communication skills

Calm under pressure

Dependability

Supervisory ability

Weekend/holiday availability

Education

Barista certification

Job description

Kroger in Meridian, ID is hiring for a department lead with barista certification to ensure top-notch customer service and store standards. You will assist in supervision, scheduling, stocking, and merchandising of the coffee department while handling customer orders for specialty beverages.

Join a team focused on respectful service and safe, efficient operations, with opportunities for growth and comprehensive benefits. Weekend availability is required.