Lead Barista: Elevate Coffee Experience & Team Service

Kroger Family of Companies; Meridian (ID); On-site; USD 17,000 - 22,000; Full time

Job summary

Starbucks in Meridian, ID is seeking a customer-focused Barista to provide prompt, quality coffee service and maintain department standards. You will assist customers, prepare beverages, and support store programs and promotions.

Responsibilities include stocking, supervising where needed, scheduling tasks, and sustaining a clean, inviting beverage area while upholding company values and policies.

Qualifications

• Must be trained and certified barista.
• Weekend and holiday availability required.
• Ability to stay calm and handle stressful situations with customers.

Responsibilities

• Increase sales through effective marketing and merchandising of products in the Department.
• Assist in supervision and direction of department personnel to ensure quality customer service.
• Delegate job assignments and responsibilities to associates in accordance with duty rosters.
• Order and maintain stock and supplies, monitors conditions and appearance of same throughout the department.
• Monitor code dates and product rotation, removes out of code product.
• Holds personnel in department accountable for their job assignments and responsibilities.
• Writes department schedules, coordinating requests and bids and business needs.
• Assist customers in the selection and purchase of specialty coffee beverages.
• Maintain customer service area and equipment in a clean and appealing manner.
• Prepare a variety of customer beverage orders such as espresso drinks and Coffee of the Day.
• Follow store policies and procedures for operational flow at each station.
• Perform cleaning tasks in accordance with cleaning standards and work as a store team player.
• Present one’s self professionally and demonstrate clear communication with all customer and partner interactions.
• Perform equipment maintenance in accordance with preventative maintenance checklist.
• Follow cash handling and register policies.
• Follow inventory stocking and recording guidelines.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Adhere to company policies & procedures, particularly in dress code, grooming, sanitation, and maintenance of a work environment free of harassment or discrimination.
• Perform any and all duties as assigned.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Communication

Barista certification

Job description

Starbucks in Meridian, ID is seeking a customer-focused Barista to provide prompt, quality coffee service and maintain department standards. You will assist customers, prepare beverages, and support store programs and promotions.

Responsibilities include stocking, supervising where needed, scheduling tasks, and sustaining a clean, inviting beverage area while upholding company values and policies.