Lead Barista

Four Seasons Hotel; Jackson (PA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality industry is seeking a Lead Barista for their luxurious resort in Jackson, Pennsylvania. The ideal candidate will be dedicated to providing exceptional quality and service, leading a team, and sharing in-depth knowledge of coffee and tea with guests. This role includes training staff, managing supply orders, and ensuring customer satisfaction.

Benefits

Discounted housing available

Employee Travel Program

Medical, dental and vision insurance for you and your family

5 Weeks PTO

Retail, spa and F&B discounts

Free Employee Cafeteria meals

Free uniform dry cleaning

Discounted/transferable ski passes

Free ski storage

Qualifications

• Requires reading, writing and oral proficiency in English.
• Previous coffee and tea knowledge required.
• Successful candidates must possess legal work authorization in the U.S.

Responsibilities

• Train and mentor coffee shop team members.
• Order supplies and create schedules.
• Provide counter service and describe menu items to guests.

Skills

Coffee knowledge

Tea knowledge

Strong commitment to service

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Luxurious mountain lodge in the heart of the American West. Nestled in a verdant mountain valley, Five-Star Four Seasons Resort and Residences Jackson Hole is surrounded by some of America’s most rugged peaks, celebrated ski runs and wildlife in nearby Grand Teton National Park. Adventure for every season awaits, complemented by luxurious guest rooms and onsite amenities.

Lead Barista

Four Seasons Resort and Residences Jackson Hole is looking for a Lead Barista who is dedicated to providing exceptional quality and service to our guests. Serve guest needs by providing exceptional knowledge of coffee, tea while leading and mentoring other coffee shop staff members.

Responsibilities

• Train and mentor coffee shop team members.

• Order supplies, create schedules, and complete other leadership admin duties.

• Providing counter service to guests through taking verbal requests for food and accommodating the expediting of such requests. Including any special needs or requests through using the hotel’s point-of-sales system; check completed orders with the guest’s original order; provide items to the guest at the counter or table in a timely manner.

• Have the ability todescribe the selection of food and beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods.

• Accommodate guest orders, anticipate guest needs, ascertain satisfaction, offer suggestions, and respond urgently and appropriately to guest concerns and requests.

• Assist with daily inventory and ordering and stock food and beverage and paper supplies.

Preferred Qualifications and Skills

• Requires reading, writing and oral proficiency in the English language.

• Previous coffee, tea knowledge required.

• Strong commitment to service

• Successful candidate must possess legal work authorization in the United States

Benefits!

• Discounted housing available

• Employee Travel Program

• Medical, dental and vision insurance for you and your family

• 5 Weeks PTO

• Retail, spa and F&B discounts

• Free Employee Cafeteria meals

• Free uniform dry cleaning

• Discounted/transferable ski passes

• Free ski storage

We look forward to receiving your application!

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf