Lead Barista

Dolce by Wyndham; Miami (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking a proactive Lead Barista/Café Attendant to manage café and buffet services. This role involves overseeing daily operations, leading a team, and ensuring exceptional guest experiences. If you thrive in fast-paced environments and have a passion for food and hospitality, this opportunity is perfect for you. Join a vibrant team where creativity in menu planning and marketing is encouraged, and contribute to a welcoming atmosphere that delights guests. Your leadership will play a crucial role in maintaining high standards of service and cleanliness, making every guest's visit memorable.

Qualifications

• 1-2 years of experience in food service, preferably in a leadership role.
• Strong communication and multitasking abilities are essential.

Responsibilities

• Oversee buffet setup, ensuring freshness and presentation of food and beverages.
• Supervise a team, manage inventory, and handle guest inquiries professionally.

Skills

Customer Service

Leadership

Time Management

Communication

Creativity in Menu Planning

Education

High School Diploma or GED

Tools

POS Systems (Tabit, Toast, Micros)

Job description

Lead Barista/Cafe Attendant

We are looking for a proactive and detail-oriented individual to lead our café and buffet service team at our bustling hotel. As the Lead Barista/Café Attendant, you will be responsible for ensuring smooth operations of both the buffet and café, delivering exceptional guest service, and maintaining high standards of cleanliness and organization. If you are passionate about hospitality, have a creative flair, and thrive in fast-paced environments, this role is for you.

Responsibilities:

1. Oversee the daily setup and breakdown of the buffet, ensuring all food and beverages are well-stocked, fresh, and presented according to hotel standards.
2. Supervise a team of 6 attendants, assigning tasks and ensuring timely, efficient service for guests.
3. Maintain up-to-date inventory for the café, kitchen, and minibar (across 100 rooms), and place weekly orders with various vendors.
4. Manage budgetary constraints for café and minibar supplies, ensuring cost-effective solutions without compromising quality.
5. Utilize systems like Tabit, Toast, Micros, or similar platforms for efficient management of operations.
6. Ensure café and buffet areas, including tables, chairs, and equipment, are sanitized and cleaned according to health and safety standards.
7. Refill coffee, beverages, and buffet items proactively to meet guest needs.
8. Design creative menus, promotional flyers, and manage social media marketing campaigns for the café.
9. Serve guests courteously in the dining area, taking orders and providing attentive service.
10. Train and mentor new team members, ensuring proper adherence to service protocols, cleanliness, and customer interaction.
11. Handle guest inquiries, concerns, and special requests with professionalism and efficiency.

Qualifications:

1. Minimum of 1-2 years of experience in the food service industry, with a leadership or supervisory role preferred.
2. Strong communication, organizational, and time-management skills, with an ability to multitask effectively.
3. Experience with POS systems like Tabit, Toast, or Micros is essential.
4. Ability to lead and motivate a team, ensuring high-quality service and operational excellence.
5. Creativity in menu planning and marketing is a plus.
6. High school diploma or equivalent GED certification is required.
7. Food safety certification (ServSafe or similar) is a plus.

If you’re a service-driven leader with a passion for food and hospitality, apply today and join our vibrant team!