Lead Barista

Princess Cruises and Holland America Line; Alaska; On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Travel - FREE CRUISE AFTER YOUR FIRST 

Referral Program

Experience – Of a lifetime!

Rewards & Incentives

Community Service

Employee Activities

Professional Growth

Job summary

Princess Cruises and Holland America Line is seeking a Lead Barista at Mt. McKinley Princess Wilderness Lodge to deliver exceptional guest beverage experiences. You will oversee coffee service, train teammates, and ensure clean, efficient operations within a fast-paced F&B environment.

The role emphasizes service excellence, integrity, teamwork, and safety while contributing to memorable guest experiences during the Alaska season.

Qualifications

• Must have Alaska Food Handler Card.
• Must pass a pre-employment background check.
• Minimum age of 18 years to reside in company housing where available.
• Must be eligible to work in the United States; sponsorship not provided.

Responsibilities

• Organizing and setting up workspace before, during, and after each shift, including stocking, cleaning, sanitizing, and preparatory work.
• Work with the F&B leadership team to ensure the smooth operation of coffee sales.
• Knowledgeable in all aspects of the coffee beverages offered.
• Train and encourage the growth of fellow team members.
• Greeting and welcoming guests to the restaurant while maintaining a professional appearance.
• Present menus and recommendations to guests.
• Operate a computerized point of sale system and handle transactions accurately.

Job description

Lead Barista

Department: Food and Beverage

Employment Type: Seasonal - Full Time

Location: Mt. McKinley Princess Wilderness Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation. Lead Barista provides positive guest interactions while serving guests in a friendly and efficient manner. They play an integral role in ensuring our customers have an exceptional dining experience by providing food and beverages for guests and serving them while following all state and local laws and company policies. At all times, servers are expected to be attentive to the guests' needs, making them feel welcome, comfortable, and important. Live a summer of adventure and memories, both creating your own and for others.

RESPONSIBILITIES

• Organizing and setting up workspace before, during, and after each shift including stocking, cleaning, sanitizing, and preparatory work.
• Working with the F&B leadership team to ensure the smooth operation of coffee sales.
• Knowledgeable in all aspects of the coffee beverages being offered.
• Train and encourage the growth of fellow team members.
• Greeting and welcoming guests to the restaurant while maintaining a professional appearance.
• Knowledgably present menus and recommendations to guests.
• Using the company’s sequence with guests to make sure they are having a quality beverage experience.
• Clearing, cleaning, sanitizing, and resetting the venue as needed.
• Efficiently operating a computerized point of sale system, completing financial transactions accurately, making change, and running credit cards.
• Effectively and proactively communicate any safety, guest, or employee concerns with the Supervisors and Management.
• Contributing to the overall success of the venue, and welcoming guests as needed.
• Maintain high standards of cleanliness and sanitation in all work and storage spaces.
• Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance.

REQUIREMENTS

• Must have or be able to obtain an Alaska Food Handler Card.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to regularly lift a minimum of 10-15 pounds, frequently lift and or move up to 25-50 pounds.
• Ability to organize and prioritize work, maintain attention to time constraints, while working in a team or group environment.
• Ability to work in a fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.

BENEFITS

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.