Barista/Espresso Clerk, Lead

Princess Cruises and Holland America Line; Alaska; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free cruise after first season

Referral program

Experience – Of a lifetime!

Rewards & incentives

Community service

Employee activities

Professional growth

Job summary

Princess Cruises and Holland America Line is seeking a Lead Barista/Espresso Clerk to join our Food and Beverage team at the Holland America Denali Lodge this summer. You will lead the espresso station, craft handcrafted beverages, and ensure warm, efficient service while maintaining cleanliness and safety standards.

As Lead Barista, you’ll train teammates, guide guest experiences, present menus, operate the POS system, and uphold company policies.

Qualifications

• Must be 21+ to serve alcohol in Alaska.
• Alaska Food Handler's Card and Alaska alcohol safety card required.
• Eligible to work in the United States; no visa sponsorship available.
• Pre-employment background check required.

Responsibilities

• Lead espresso bar operations and ensure high‑quality beverages.
• Train and mentor team members; maintain cleanliness and safety.
• Greet guests and present menus with recommendations.
• Operate POS system and handle transactions accurately.
• Coordinate with F&B leadership for smooth coffee sales.

Skills

Team leadership

Customer service

Attention to detail

Communication

Education

Alcohol safety card (Alaska)

Alaska Food Handler's Card

Tools

POS system

Job description

Barista/Espresso Clerk, Lead

Department: Food and Beverage

Employment Type: Seasonal - Full Time

Location: Holland America Denali Lodge

Description

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Step up to the espresso bar and lead with passion! As a Lead Barista, you’ll set the tone for exceptional guest experiences—serving handcrafted beverages and delicious bites with warmth, efficiency, and a smile. You’ll guide your team in delivering friendly, top-tier service throughout the restaurant and bar, all while ensuring compliance with state and local laws and company policies. More than just coffee, you’ll be brewing up moments of joy and connection. Live a summer full of adventure and memories—both your own and those you help create for others. If you’re ready to lead with heart and hustle, this is your perfect blend!

RESPONSIBILITIES

• Organizing and setting up workspace before, during, and after each shift including stocking, cleaning, sanitizing, and preparatory work.
• Working with the F&B leadership team to ensure the smooth operation of coffee sales.
• Knowledgeable in all aspects of the coffee beverages being offered.
• Train and encourage the growth of fellow team members.
• Greeting and welcoming guests to the restaurant while maintaining a professional appearance.
• Knowledgably present menus and recommendations to guests.
• Using the company’s sequence with guests to make sure they are having a quality beverage experience.
• Clearing, cleaning, sanitizing, and resetting the venue as needed.
• Efficiently operating a computerized point of sale system, completing financial transactions accurately, making change, and running credit cards.
• Effectively and proactively communicate any safety, guest, or employee concerns with the Supervisors and Management.
• Contributing to the overall success of the venue, and welcoming guests as needed.
• Maintain high standards of cleanliness and sanitation in all work and storage spaces.
• Contribute effectively to a positive guest experience while maintaining a professional attitude and appearance.

REQUIREMENTS

• Must have or the ability to obtain an Alaska Food Handler’s Card.
• Must have a valid alcohol safety card for the State of Alaska.
• Minimum age of 21 years required to serve alcohol in the State of Alaska.
• Must pass a pre-employment background check.
• Must have a valid alcohol safety card for the State of Alaska.
• Minimum age of 21 years required to serve alcohol in the State of Alaska.
• Must pass a pre-employment background check.
• Minimum age of 18 years is required to reside in company housing, where available.
• Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to prioritize work, maintain attention to time constraints, while working in a team or group environment. You must also have the ability to organize work, meet deadlines, maintain attention to detail and accuracy, supervise and manage staff.
• Ability to work in fast-paced environment with multiple tasks and external influences.
• Ability to work independently with minimal supervision while achieving daily goals.
• Ability to support and comply with company policies, procedures and guidelines including support and comply with company health and safety standards.
• Ability to stand/walk/work on feet for minimum of 8 hours per day.

BENEFITS

• Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
• Reward for Referral Program
• Experience – Of a lifetime!
• Rewards & Incentives
• Community Service
• Employee Activities
• Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.