Lead Banquets & Events Supervisor — Guest Experience

Evolving Solution Services; Tampa (FL); On-site; USD 42,981,000 - 48,712,000; Full time

Job summary

RPT Manual Labor in Tampa, FL is seeking a Banquet Captain to lead the execution of banquets and special events from setup through breakdown. You will direct all event staff, coordinate service with the kitchen and bar teams, and ensure events run smoothly and professionally according to specifications.

Role requires strong leadership, excellent communication, and the ability to manage fast-paced environments while maintaining food safety and guest satisfaction.

Qualifications

• Previous banquet, catering, restaurant, hotel, or event-service experience preferred.
• Previous leadership, captain, lead server, or supervisory experience preferred.
• Strong communication, organization, hospitality, and problem-solving skills.
• Ability to lead a team and remain composed in a fast-paced environment.
• Must meet applicable food safety and alcohol-service requirements.

Responsibilities

• Lead and direct all assigned banquet and event staff.
• Review event details, timelines, menus, room setups, guest counts, and special requests.
• Conduct pre-shift meetings and assign service stations, setup, side work, and breakdown duties.
• Ensure event spaces are properly set, clean, organized, and guest-ready.
• Coordinate timing and service with culinary, bar, and management teams.
• Monitor service throughout the event and adjust staffing or assignments as needed.
• Maintain communication with the event host and respond promptly to guest needs or concerns.
• Ensure dietary restrictions, allergies, VIP needs, and special requests are communicated appropriately.
• Coach staff and ensure company service, appearance, sanitation, safety, and alcohol-service standards are followed.
• Oversee event breakdown, cleanup, equipment return, and completion of closing duties.

Skills

Leadership

Banquet Experience

Communication

Team Coordination

Problem Solving

Food Safety/Alcohol-Service

Job description

RPT Manual Labor in Tampa, FL is seeking a Banquet Captain to lead the execution of banquets and special events from setup through breakdown. You will direct all event staff, coordinate service with the kitchen and bar teams, and ensure events run smoothly and professionally according to specifications.

Role requires strong leadership, excellent communication, and the ability to manage fast-paced environments while maintaining food safety and guest satisfaction.