Lead BA, Crew Management Systems – Aviation Ops

Wipro; Dallas (Luzerne County); On-site; USD 80,000 - 158,000; Full time

Benefits offered by this job

Full range of medical benefits

Disability insurance

Paid time off (inclusive of sick leave)

Job summary

A leading global IT services firm is seeking a Mid-Senior level Lead Business Analyst to lead the analysis activities for Crew Management Systems. This role involves requirements gathering, stakeholder engagement, and supporting documentation processes. The ideal candidate will have 8-10 years of experience, strong skills in gap analysis, and proficiency in tools like Jira and Confluence. This position offers a competitive salary ranging from $80,000 to $158,000, with a full range of benefits including medical and dental options.

Qualifications

• 8-10 years of experience in business analysis.
• Deep understanding of Crew Management Systems (CMS) and aviation operations.
• Familiarity with regulatory compliance (FAA/EASA).
• Ability to mentor junior BAs and enforce documentation standards.

Responsibilities

• Lead requirements gathering and perform gap analysis.
• Prepare BRDs, FSDs, user stories, and acceptance criteria.
• Collaborate with product owners and manage change requests.
• Support UAT planning and validate deliverables.

Skills

Requirements elicitation

Gap analysis

Business process modeling

Communication skills

Stakeholder engagement

Education

CBAP or PMI-PBA certification

SAFe® Agilist certification

Tools

Jira

Confluence

MS Visio

Azure DevOps

Job description

A leading global IT services firm is seeking a Mid-Senior level Lead Business Analyst to lead the analysis activities for Crew Management Systems. This role involves requirements gathering, stakeholder engagement, and supporting documentation processes. The ideal candidate will have 8-10 years of experience, strong skills in gap analysis, and proficiency in tools like Jira and Confluence. This position offers a competitive salary ranging from $80,000 to $158,000, with a full range of benefits including medical and dental options.