BA Lead – CMS

Tanisha Systems, Inc; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

A leading aviation systems provider located in Dallas, Texas is seeking a BA Lead for Crew Management Systems. This role involves leading business analysis activities, ensuring accurate requirements gathering, and liaising between stakeholders and tech teams. The ideal candidate has strong expertise in requirements elicitation, gap analysis, and documentation standards. The position also includes mentoring junior analysts and ensuring compliance with aviation regulations, along with tools proficiency in Jira and Azure DevOps.

Qualifications

• Strong experience in requirements elicitation, gap analysis, and business process modeling.
• Expertise in BRD/FSD creation and user stories.
• Familiarity with regulatory compliance (FAA/EASA) and airline industry standards.

Responsibilities

• Lead requirements gathering workshops and conduct interviews.
• Document business needs, prepare BRDs and FSDs.
• Collaborate with stakeholders on scope clarity and change requests.
• Support UAT execution and validate deliverables.

Skills

Requirements elicitation

Gap analysis

Business process modeling

Communication skills

Stakeholder engagement

Analytical mindset

Education

CBAP or PMI-PBA certification

Airline domain certifications (IATA or equivalent)

Tools

Jira

Confluence

MS Visio

Azure DevOps

Job description

Overview

BA Lead – CMS is responsible for leading business analysis activities for Crew Management Systems and related aviation operational modules. This role ensures accurate requirements gathering, process optimization, and acts as the primary liaison between business stakeholders and technology teams.

Key Responsibilities

• Requirements Gathering & Analysis
• Conduct workshops and interviews to capture business needs for CMS and crew scheduling workflows.
• Perform gap analysis and identify process improvement opportunities.
• Documentation
• Prepare BRDs, FSDs, user stories, and acceptance criteria aligned with Agile practices.
• Maintain traceability matrices and ensure compliance with aviation standards (FAA/EASA).
• Stakeholder Management
• Collaborate with product owners, architects, and delivery teams for scope clarity.
• Manage change requests and perform impact analysis.
• Quality Assurance
• Support UAT planning and execution; validate deliverables against requirements.
• Leadership
• Mentor junior BAs and enforce documentation standards across CMS modules.

Ensure consistency in analysis practices across aviation workflows

Core BA Skills

• Strong experience in requirements elicitation, gap analysis, and business process modeling.
• Expertise in BRD/FSD creation, user stories, and acceptance criteria.
• Proficiency in tools like Jira, Confluence, MS Visio, and Azure DevOps.

Domain Knowledge

• Deep understanding of Crew Management Systems (CMS) and aviation operations.
• Familiarity with regulatory compliance (FAA/EASA) and airline industry standards.

Technical Awareness

• Basic knowledge of cloud-native platforms, API integrations, and microservices concepts.
• Ability to collaborate effectively with architects and developers.

Leadership & Behavioral

• Excellent communication and stakeholder engagement skills.
• Ability to lead BA teams and enforce documentation standards.
• Strong analytical and problem-solving mindset.

Preferred Certifications

• CBAP or PMI-PBA for business analysis.
• Airline domain certifications (IATA or equivalent).

Performance Indicators

• Accuracy and completeness of requirements documentation.
• Reduced change requests and scope creep.
• Stakeholder satisfaction and UAT success rate