Lead AV/IT Field Engineer | Team Leader & Technical Mentor

Avidex; Fremont (CA); On-site; USD 99,000 - 148,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid time off (PTO)

Paid holidays

Volunteer time off

Career growth & development

Collaborative work environment

Job summary

Avidex is seeking a Field Engineering Supervisor in Fremont, CA to lead field engineering staff and deliver AV/IT system commissioning and troubleshooting across projects.

The role blends people leadership with hands-on technical work, including programming, system setup, testing, and documentation, while maintaining high technical standards and safety compliance. Opportunities for growth and mentorship are emphasized.

Qualifications

• Associate degree or equivalent professional experience.
• 4+ years of AV/IT industry experience providing technical or engineering support.
• Strong leadership, coaching, organizational, and communication skills.
• Advanced proficiency with AV/IT software, tools, and test equipment.
• Advanced experience setting up and adjusting audio, video, and conferencing systems.
• Advanced experience with digital signal processors such as Biamp, BSS, Crestron, Extron, and QSC.
• Advanced proficiency configuring wired and wireless TCP/IP networks.
• Advanced proficiency loading, testing, and editing AV control code and graphical user interface files.
• Proficiency with Crestron, Extron, and AMX programming languages.
• Working knowledge of Python, HTML, C#Pro, or similar programming languages.
• Working knowledge of digital communication protocols including IP, RS232, RS485, and USB.
• Ability to set up and color balance video displays.
• Strong computer skills, including business applications and multiple operating systems.
• Ability to manage multiple projects and priorities simultaneously.
• Ability to travel and work occasional evenings or weekends based on project needs.

Responsibilities

• Lead day-to-day activities and development of Field Engineering staff.
• Provide coaching, mentorship, and technical training for employee growth.
• Assign responsibilities and maintain accountability for team performance.
• Provide hands-on field engineering support: configuration, programming, troubleshooting, commissioning, documentation.
• Collaborate with project teams to ensure successful installation, testing, and completion.
• Improve Field Engineering procedures and technical standards with management.
• Assist recruiting, interviewing, and onboarding of team members.
• Ensure subcontractor work meets quality standards and requirements.
• Provide overflow support to Field Engineering and Managed Services teams.
• Maintain licenses and OSHA compliance; follow company policies.

Skills

Field leadership

AV/IT commissioning

Control system programming

Audio/Video/Conferencing

DSP configuration

TCP/IP networking

Performance management

Mentorship & training

Project coordination

Process improvement

Safety & compliance

Education

Associate degree or equivalent experience

Tools

Crestron

Extron

AMX

Biamp

QSC

BSS DSPs

Python

HTML

C# (Pro programming)

Job description

Avidex is seeking a Field Engineering Supervisor in Fremont, CA to lead field engineering staff and deliver AV/IT system commissioning and troubleshooting across projects.

The role blends people leadership with hands-on technical work, including programming, system setup, testing, and documentation, while maintaining high technical standards and safety compliance. Opportunities for growth and mentorship are emphasized.