Lead Automotive Technician - Diagnostics & Customer Care

The Pep Boys Manny Moe & Jack of California; Stockton (CA); On-site; USD 24,000 - 47,000; Full time

Benefits offered by this job

Medical benefits

Dental & vision

Life insurance

401(k) with company match

PTO & holidays

On-demand pay (DailyPay)

Job summary

The Pep Boys Manny Moe & Jack of California in Stockton, CA is seeking a Technician to diagnose drivability and electrical systems, mentor a team, and deliver superior service by educating customers on problems and proposed repairs.

This role requires strong automotive diagnostic experience, leadership abilities, and the ability to work days, evenings, and weekends. The company provides comprehensive benefits and opportunities for ASE certification.

Qualifications

• Requires a High School Diploma or GED.
• 3+ years automotive diagnostic and repair experience.
• 4+ ASE certifications preferred (A4 Steering and Suspension, A5 Brakes, plus two others).
• Section 609 certification required.
• State Inspection license is a plus.
• Valid driver's license and ability to pass background check.
• Availability to work days, nights, holidays, and weekends.

Responsibilities

• Diagnose and repair brake, hydraulic, exhaust, primary/advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems.
• Explain technical diagnoses and needed repairs to customers and staff as needed.
• Mentor and lead the shop team to improve customer care and satisfaction.
• Maintain an organized and clean shop and adhere to safety and company policies.
• Assist fellow technicians and keep management informed of repair issues.

Skills

Leadership

Mentoring

Customer-focused

Team collaboration

Communication skills

Problem-solving

Education

High School Diploma or GED

ASE Certifications (4+) preferred

Section 609 certification

State Inspection license

Job description

The Pep Boys Manny Moe & Jack of California in Stockton, CA is seeking a Technician to diagnose drivability and electrical systems, mentor a team, and deliver superior service by educating customers on problems and proposed repairs.

This role requires strong automotive diagnostic experience, leadership abilities, and the ability to work days, evenings, and weekends. The company provides comprehensive benefits and opportunities for ASE certification.