Lead Automotive Service Manager – Customer Excellence

Socket.dev; Lake Jackson (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Supportive environment

Employee discounts

Job summary

Leo Martin Chevrolet in Lake Jackson, TX is seeking a dedicated Service Manager to lead our service department, ensuring top-tier customer care and efficient shop operations.

You will coach technicians, manage daily workflow, uphold Chevrolet service standards, and build strong relationships with customers to drive satisfaction and repeat business. Join a friendly, family-owned team that values quality, safety, and professional growth, with competitive pay and opportunities for advancement.

Qualifications

• Proven experience in automotive service management.
• Strong communication and interpersonal skills.
• Ability to manage and motivate a diverse team.
• Knowledge of Chevrolet vehicles and service procedures is preferred.
• Exceptional customer service and problem-solving abilities.
• Excellent organizational skills with multi-tasking ability.

Responsibilities

• Oversee daily service department activities, including scheduling and workflow.
• Lead, train, and motivate service staff to deliver exceptional service.
• Address customer concerns promptly and professionally.
• Develop relationships with customers to foster satisfaction and repeat business.
• Ensure compliance with policies and manufacturer standards.
• Coordinate with parts and other departments to streamline service operations.

Job description

Leo Martin Chevrolet in Lake Jackson, TX is seeking a dedicated Service Manager to lead our service department, ensuring top-tier customer care and efficient shop operations.

You will coach technicians, manage daily workflow, uphold Chevrolet service standards, and build strong relationships with customers to drive satisfaction and repeat business. Join a friendly, family-owned team that values quality, safety, and professional growth, with competitive pay and opportunities for advancement.