Lead Auto Service Advisor & Team Leader

Brakes Plus; Lewisville (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) Retirement Plan

Paid Time Off

Job summary

Brakes Plus is seeking an Automotive Service Advisor at a Lewisville, TX store to lead the service team, drive excellence in customer experience, and partner with the Store Manager to raise performance and efficiency. The role requires at least 2 years as a Service Advisor/Writer, strong leadership, and the ability to coach technicians.

Compensation ranges from $40,000 to $60,000 per year plus benefits. The company offers medical, dental, vision, 401(k), paid time off, and other benefits to

Qualifications

• 2 years' experience in a Service Advisor/Writer role.
• Proven track record of exceeding business objectives.
• Excellent verbal and written communication.
• Ability to mentor others to improve efficiency.
• Solid knowledge of basic OSHA laws.
• Valid driver's license.

Responsibilities

• Directly works with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Creates a highly motivated team environment/climate
• Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
• Coaching service department teammates on all operational issues
• Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
• Evaluating performance and productivity of all service department personnel
• Managing parts inventory and outside purchases, as well as updating and restocking all in-house parts when needed
• Ensuring store safety, including the use of and maintenance of safety equipment
• Ensuring equipment/hardware layout and positioning within the service department
• Supervising shop area, equipment and teammates for compliance with company safety procedureEnsures that proper inspections are being conducted

Skills

Leadership

Store management

Customer service

Communication

Team mentoring

Organizational skills

Service Advisor experience

Safety compliance (OSHA)

Valid driver's license

Job description

Brakes Plus is seeking an Automotive Service Advisor at a Lewisville, TX store to lead the service team, drive excellence in customer experience, and partner with the Store Manager to raise performance and efficiency. The role requires at least 2 years as a Service Advisor/Writer, strong leadership, and the ability to coach technicians.

Compensation ranges from $40,000 to $60,000 per year plus benefits. The company offers medical, dental, vision, 401(k), paid time off, and other benefits to