Lead Associate - Frontline Ops Leader for Fast Delivery

Amazon.com; Des Moines (CA); On-site; USD 35,000 - 37,000; Full time

Job summary

Amazon is seeking a Lead Associate in the Des Moines area to drive fast, reliable delivery operations. You will lead a team on a busy retail warehouse floor, ensuring safety, accuracy, and timely order processing while coaching peers and coordinating with delivery partners.

The role requires openness to flexible shifts, physical ability to lift up to 49 pounds, and readiness to support around-the-clock operations across multiple sites within 10 miles of the primary site.

Qualifications

• 1+ years in warehouse, production, or leadership roles.
• Strong verbal communication and customer service skills.
• Able to work a flexible schedule including weekends, nights, and holidays.
• Able to lift up to 49 pounds and stand for long periods.

Responsibilities

• Support and motivate team members and model desired behavior.
• Manage processes, safety, quality, and delivery promises per guidance.
• Maintain clean, safe, and organized workspace.
• Provide training on systems, equipment, and processes.
• Assist with onboarding and training as required.
• Coordinate with associates and delivery partners for smooth operations.
• Assist with receiving, stocking, replenishment, and preparation for delivery.

Skills

Leadership

Communication skills

Customer service

Problem solving

Education

High school diploma or equivalent

Job description

Amazon is seeking a Lead Associate in the Des Moines area to drive fast, reliable delivery operations. You will lead a team on a busy retail warehouse floor, ensuring safety, accuracy, and timely order processing while coaching peers and coordinating with delivery partners.

The role requires openness to flexible shifts, physical ability to lift up to 49 pounds, and readiness to support around-the-clock operations across multiple sites within 10 miles of the primary site.