Lead Architect – AI & Telecom Transformation

Net2Source (N2S); Denver (CO); On-site; USD 140,000 - 210,000; Full time

Job summary

Net2Source (N2S) seeks a customer-facing Lead Architect to drive Agentic AI-driven telecom transformation programs. The role focuses on large-scale NOC/SOC operations, shaping solution roadmaps, and advising executives on AWS-based architectures.

You will lead customer workshops, define transformation roadmaps, and deliver end-to-end architecture governance across onsite and offshore teams, ensuring measurable improvements in reliability and operational efficiency.

Qualifications

• Must design AWS-based architectures for telecom transformations.
• Experience leading customer workshops and managing stakeholders.
• Ability to translate ops challenges into scalable architectures across OSS, ITSM, and automation.

Responsibilities

• Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC/SOC, network operations, service assurance and incident management domains.
• Lead customer workshops and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths and pain points.
• Define Agentic AI-driven solution architectures for alarm correlation, event deduplication, anomaly detection, root-cause analysis, incident enrichment, ticket automation and closed-loop remediation.
• Drive MTTR reduction and alert-noise suppression through automation and improved triage.
• Translate network and operations challenges into scalable architectures spanning OSS, service assurance, observability, telemetry, ITSM and automation platforms.
• Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics and traces across telecom ecosystems.
• Partner with AWS and customer teams to design secure, scalable, cloud-native platforms.
• Develop NOC/SOC transformation roadmaps, target-state models, and phased implementation strategies.
• Lead solutioning, PoCs, end-to-end delivery and executive presentations focused on reliability and business outcomes.
• Provide architecture governance across onsite and offshore teams, ensuring production-readiness and data quality.
• Collaborate with Offshore teams, business, network, security, operations, product and engineering stakeholders.
• Mentor architects on Agentic AI-driven telecom patterns and observability-led operations.

Skills

AWS Architecture

NOC/SOC Transformation

Stakeholder Engagement

Workshops & Facilitation

Solution Design

Cloud-Native Architecture

Tools

AWS

Job description

Job Title : Lead Architect – AI & Telecom Transformation

Job Duration : Long-term Contract(12+ months)

Job Description:

We are looking for a customer-facing Lead Architect to drive Agentic AI-driven telecom transformation programs (large scale NOC / SOC / Operations, etc.), leading customer workshops, shaping solution roadmaps, defining AWS-based architectures and advising business, technology and executive stakeholders.

Key Responsibilities

• Serve as the primary onsite Lead Architect for Agentic AI-driven telecom transformation across NOC, SOC, network operations, service assurance and incident management domains.
• Lead customer workshops and discovery sessions to assess current-state NOC/SOC operating models, alarm flows, ticket lifecycles, triage processes, escalation paths and operational pain points.
• Define Agentic AI-driven solution architectures for alarm correlation, event deduplication, anomaly detection, root-cause analysis, incident enrichment, ticket automation and closed-loop remediation.
• Drive operational transformation outcomes including MTTR reduction, alert-noise suppression, faster triage, improved fault isolation, proactive incident prevention and better customer experience.
• Translate network and operations challenges into scalable architectures spanning OSS, service assurance, observability, telemetry, ITSM, knowledge management and automation platforms.
• Design integration patterns for alarms, events, incidents, topology, inventory, logs, metrics, traces and operational knowledge across telecom NOC/SOC ecosystems.
• Partner with AWS, customer network teams, operations teams and engineering stakeholders to design secure, scalable and cloud-native Agentic AI telecom platforms.
• Develop NOC/SOC transformation roadmaps, target-state operating models, automation backlogs, use-case prioritization and phased implementation strategies.
• Lead solutioning, PoCs, end-to-end technical delivery and executive presentations focused on operational efficiency, service reliability, network resilience and measurable business outcomes.
• Provide architecture governance across onsite and offshore teams, ensuring operational use cases are aligned with telecom processes, data quality, integration feasibility and production-readiness.
• Collaborate closely with Offshore teams, business, network, security, operations, product and engineering stakeholders throughout the transformation lifecycle.
• Mentor architects and technical teams on Agentic AI-driven telecom patterns, NOC/SOC automation design, observability-led operations and architecture best practices.