Lead Animal Care & Shelter Operations

Automatic Data Processing, Inc.; Dallas (TX); On-site; USD 35,000 - 52,000; Full time

Job summary

SPCA of Texas in Dallas, TX is seeking a Lead Animal Care Specialist to provide daily routine care for animals and oversee shelter operations. The role involves supervising staff, assisting with customer inquiries, and ensuring adherence to protocols.

You will help in animal care, vaccinations, behavioral evaluations, and adoption counseling, while promoting responsible pet ownership and community education.

Qualifications

• Clear verbal and written communication skills for reporting health, staff, or equipment concerns.
• Working knowledge of breeds, diseases, and animal handling/behavior.
• Ability to learn and adapt to program changes.
• Ability to build positive relationships with staff, volunteers, and the public.
• Certification in euthanasia procedures is required.

Responsibilities

• Create a supportive learning environment and teach technical skills per protocols.
• Open and close ACC daily; cover in the absence of leads or managers.
• Fill in for other ACC areas as needed; assist with daily shelter operations.
• Oversee shelter operations, including cleaning, area inspections, and animal movement.
• Ensure quality control by inspecting staff performance across areas.
• Answer staff questions and report policy or procedure violations.
• Assist with initial customer inquiries and issues.
• Report health or behavior issues to supervisors or managers.
• Care for, monitor, medicate, and perform minor treatments on animals.
• Assist with vaccinations, fecal tests, and behavioral/medical evaluations.
• Help clients select animals for adoption and explain adoption benefits/policies.
• Provide public information about SPCA of Texas programs and pet ownership.
• Maintain inventory of supplies and report shortages.
• Keep equipment in good condition and report needed repairs.
• Assist in euthanasia under supervision for severely distressed animals when no treatment option exists.
• Assign staff to ensure breaks and lunches are properly managed.
• Protect confidential information about customers and donors.
• Engage volunteers to support the program and improve volunteer involvement.
• Be an ambassador for SPCA of Texas and promote work with the public.

Skills

Verbal communication

Written communication

Animal handling

Breeds knowledge

Adaptability

Team player

Driver license

Education

Certified Euthanasia training

Job description

SPCA of Texas in Dallas, TX is seeking a Lead Animal Care Specialist to provide daily routine care for animals and oversee shelter operations. The role involves supervising staff, assisting with customer inquiries, and ensuring adherence to protocols.

You will help in animal care, vaccinations, behavioral evaluations, and adoption counseling, while promoting responsible pet ownership and community education.