Lead and Demand Generation - Technology Sales

Genpact Ltd.; New York (NY); On-site; USD 100,000 - 110,000; Full time

Job summary

Genpact Ltd. is seeking a Lead Generation Specialist to join the business development team in the New York area. You will identify and engage prospects, qualify opportunities, and drive outbound campaigns across multiple channels.

You will work with Salesforce and LinkedIn Sales Navigator, collaborating with sales to ensure smooth handoffs and achieve monthly targets. A graduate or higher degree and strong multitasking abilities are essential.

Qualifications

• Graduate or post-graduate degree (minimum).
• Proven ability to generate and qualify leads through multiple channels.
• Proficient with CRM software (e.g., Salesforce) and lead-gen tools (LinkedIn Sales Navigator).
• Familiarity with Finance & Accounting, Supply Chain, and Insurance domains is a plus.
• Strong time management, multitasking, and target-driven mindset.

Responsibilities

• Identify potential leads aligned with target markets and services.
• Outreach via phone, email, and social channels with tailored messaging.
• Qualify leads by needs, budget, and timeline; handoff to sales as needed.
• Draft and manage outreach campaigns; track progress in CRM.
• Collaborate with Sales to ensure smooth handoffs and insight sharing.
• Aim to meet monthly and quarterly lead-gen KPIs and improve conversion rates.
• Conduct market research to position Genpacts services effectively.

Skills

Graduate degree

Lead generation

Inside sales

CRM experience

Education

Graduate or post-graduate degree

Tools

Salesforce

LinkedIn Sales Navigator

Job description

Ready to shape the future of work? At Genpact, we don't just adapt to change—we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Lead Generation Specialist

We are seeking a highly motivated Lead Generation Sales Specialist to join our business development team.

Responsibilities

• Lead Identification: Research and identify potential leads that align with the Genpact's target market and service offerings. Utilize online resources, databases, and networking to build a robust list of prospects.
• Outbound Prospecting: Conduct outreach via phone calls, emails, and social media to engage potential clients. Tailor communication strategies based on the prospect’s industry, business challenges, and needs.
• Lead Qualification: Qualify leads by assessing their needs, budget, and timeline for services. Work closely with prospects to understand their pain points and determine if they are a good fit for the company's solutions.
• Campaign management: drafting, managing, and sending outreach campaigns and follow-ups
• Pipeline Management: Maintain and update the Salesforce system with accurate and timely information on all lead interactions. Track lead progress and follow up regularly to ensure consistent engagement.
• Collaboration with Sales Team: Collaborate with the sales and business development teams to transition qualified leads and ensure a smooth handoff for further engagement. Provide detailed insights about the lead to assist in the sales process.
• Target Achievement: Work towards monthly and quarterly lead generation goals. Meet or exceed KPIs, including the number of leads generated, outreach activities, and conversion rates.
• Market Research: Stay informed on industry trends, competitive landscape, and emerging technologies to effectively position the company's services in a way that resonates with prospects
• Reporting and Analysis: Regularly report on lead generation activities, conversion rates, and the effectiveness of different outreach strategies. Provide feedback on trends and areas of opportunity for improvement.

Qualifications we seek in you!

• Minimum Qualifications / SkillsAny graduate or post-graduate degree
• Relevant years of experience in lead generation, inside sales, or business development, preferably within the professional services or consulting industry.
• Proven ability to generate and qualify leads through various channels.
• Proficient in CRM software (e.g., Salesforce) and lead generation tools (e.g., LinkedIn Sales Navigator).
• Understanding of the professional services landscape focused on Finance & Accounting, Supply chain and Insurance, including market trends, client needs, and competitive dynamics
• Proficiency and familiarity with technology tools, platforms, and systems and understanding of artificial intelligence (AI) concepts, applications, and technologies relevant to the individual's industry and domain.
• Preferred QualificationsGoal-oriented and self-motivated with a passion for sales.
• Strong problem-solving abilities and a proactive mindset.
• Ability to multitask and manage time effectively in a fast‑paced environment.
• Results-oriented with a strong drive to achieve and exceed targets.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.

Why Join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career – Get hands‑on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem‑solvers who push boundaries every day
• Thrive in a values‑driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Let's build tomorrow together.

The approximate annual base compensation range for this position is $100K to $110K . The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity

Los Angeles, California and Philadelphia, PA based candidates are not eligible for this role.

New York area candidates are eligible for this role only.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.