Lead Amazon Connect Developer & AI-Driven Contact Center

EchoStar; Englewood (CO); On-site; USD 110,100 - 157,300; Full time

Benefits offered by this job

Flexible spending accounts

401(k) Plan with company match

Career opportunities

Flexible time away plan

Job summary

EchoStar is seeking a Lead Amazon Connect Developer to design and support applications within the Amazon Connect platform. This role involves collaborating with various internal teams to optimize customer interaction workflows through innovative solutions.

The ideal candidate should possess advanced technical skills in Java, Python, and AWS, with a strong focus on creating scalable, responsive applications. Successful candidates will also enhance our enterprise contact center ecosystem.

Qualifications

• Minimum of 8 years of experience in backend software engineering.
• At least 6 years of experience with Java and Python.
• Experience in designing and deploying enterprise-scale AWS Connect environments.

Responsibilities

• Design and implement custom applications within Amazon Connect platform.
• Collaborate with internal teams to define requirements and implement solutions.
• Drive platform reliability and observability in the contact center ecosystem.

Skills

Amazon Connect

Java

Python

React

RESTful API

AI application skills

Education

Bachelor's Degree in Computer Science or related field

Tools

AWS (Lambda, DynamoDB, S3, IAM, CloudWatch)

Job description

EchoStar is seeking a Lead Amazon Connect Developer to design and support applications within the Amazon Connect platform. This role involves collaborating with various internal teams to optimize customer interaction workflows through innovative solutions.

The ideal candidate should possess advanced technical skills in Java, Python, and AWS, with a strong focus on creating scalable, responsive applications. Successful candidates will also enhance our enterprise contact center ecosystem.