Senior Cloud Software Engineer — Scalable Contact Center

Socket.dev; New York (NY); On-site; USD 185,000 - 250,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Paid time off

Job summary

Amazon Connect is a cloud-based contact center service that lets businesses deliver engaging, dynamic, and personal customer experiences. This role is core to building the next generation of scalable, resilient systems with a strong customer focus, owning code end-to-end from design to deployment.

You will work with senior leaders across AWS, shaping the technology and product as we scale. A passion for learning and solving real customer problems is essential for success in this fast-growing

Qualifications

• 5+ years of non-internship software development experience.
• 5+ years of programming with at least one language.
• 5+ years of leading design or architecture of new and existing systems.
• Experience as a mentor, tech lead or leading an engineering team.

Responsibilities

• Own code end-to-end from design to development.
• Collaborate with senior technical leaders within the team and across AWS.
• Design and deliver scalable, resilient systems with a customer focus.
• Contribute to the development of Amazon Connect as a cloud-based contact center.

Skills

Software development

Programming

System design

Mentorship

Education

Bachelor's degree in CS or equivalent

Job description

Amazon Connect is a cloud-based contact center service that lets businesses deliver engaging, dynamic, and personal customer experiences. This role is core to building the next generation of scalable, resilient systems with a strong customer focus, owning code end-to-end from design to deployment.

You will work with senior leaders across AWS, shaping the technology and product as we scale. A passion for learning and solving real customer problems is essential for success in this fast-growing