Lead Airport Wheelchair Agent

Menzies Aviation; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Job summary

Menzies Aviation in Memphis is seeking a Lead Wheelchair Agent to support and coordinate wheelchair assistance operations at the airport. You will lead a team ensuring passengers with mobility needs receive safe and timely assistance, while maintaining high customer service standards.

The ideal candidate will have a high school diploma, strong communication skills, and six months of relevant experience. Availability to work flexible hours, including nights and weekends, is required.

Qualifications

• Six months of wheelchair assistance, customer service, or airport operations experience.
• Ability to work effectively in a fast-paced environment.
• Must be able to read, write, and speak English.

Responsibilities

• Lead and support wheelchair agents during passenger assistance operations.
• Assist passengers requiring transportation through the airport.
• Ensure compliance with airport safety procedures.

Skills

Strong communication skills

Organizational skills

Customer service

Leadership experience

Education

High school diploma or GED

Job description

Menzies Aviation in Memphis is seeking a Lead Wheelchair Agent to support and coordinate wheelchair assistance operations at the airport. You will lead a team ensuring passengers with mobility needs receive safe and timely assistance, while maintaining high customer service standards.

The ideal candidate will have a high school diploma, strong communication skills, and six months of relevant experience. Availability to work flexible hours, including nights and weekends, is required.