Lead AI Tutor Team — Medical Data Quality

Showcify, Inc.; Palo Alto (CA); Hybrid; USD 104,000 - 170,000; Full time

Benefits offered by this job

Equity

Health, vision, dental insurance

401(k) retirement plan

Disability insurance

Life insurance

Discounts and perks

Job summary

SpaceXAI is seeking a hands-on Senior Team Lead to guide a team of AI Tutors responsible for high-quality training data and evaluations powering our models. You will set data quality standards, review domain work, and scale processes across projects.

You will coach a team, participate in labeling tasks, collaborate with Data Managers and Engineers, and translate model needs into clear labeling strategies while upholding best practices.

Qualifications

• Hands-on data labeling/AI training experience.
• Understanding of data quality impact on model performance.
• Bachelor's or higher in clinical/medical-adjacent field, or 5+ years relevant experience.

Responsibilities

• Own end-to-end quality and delivery for assigned Human Data projects — personally reviewing work in the domain, ensuring accuracy, consistency, guideline adherence, and high-quality data production at scale.
• Lead, coach, and performance-manage a team of AI Tutors, including conducting regular performance reviews, maintaining records, creating action plans, managing shadow sessions, and driving continuous improvement.
• Oversee and actively participate in labeling and reviewing tasks to maintain high standards and model best practices.
• Ensure strict guideline adherence, taxonomy management, and quality assurance processes.
• Drive efficiency by identifying and resolving operational bottlenecks, implementing process improvements, and tracking performance via KPI dashboards (e.g., quality metrics, throughput, send-back rates).
• Collaborate closely with Human Data Managers, fellow Team Leads, and Engineering to translate model needs into clear labeling strategies and requirements.
• Coach and develop talent while maintaining strong accountability and a high-performance culture; support disciplinary actions as needed.
• Document outcomes, suggest process iterations, and report project status, risks, and results.
• Act as the voice of your tutors while fostering strong collaboration across the broader Human Data organization.

Skills

Data labeling

AI training

Quality assurance

Leadership

Mentoring

Education

Clinical degree or higher

MPH/MHA or related

5+ years experience in lieu of degree

Tools

Notion

Axiom

JIRA

Linear

Job description

SpaceXAI is seeking a hands-on Senior Team Lead to guide a team of AI Tutors responsible for high-quality training data and evaluations powering our models. You will set data quality standards, review domain work, and scale processes across projects.

You will coach a team, participate in labeling tasks, collaborate with Data Managers and Engineers, and translate model needs into clear labeling strategies while upholding best practices.