Lead AI Solutions Engineer - Build AI Agents & Workflows

AI.Work, Inc; New York (NY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid work environment

Equity opportunities

Job summary

ai.work in New York seeks a Lead AI Solution Engineer to shape enterprise AI implementations and design agentic workflows for customers.

You’ll lead pre-sales demos and POCs, onboard clients, define agent behaviors, API integrations, and create reusable AI templates across deployments, collaborating with customer teams and product.

ai.work offers hybrid work, equity opportunities, and the chance to shape the future of AI-powered enterprise operations.

Qualifications

• 5+ years in Solutions Engineering or customer-facing roles.
• Hands-on AI-driven automation, APIs, and integrations.
• Experience with SaaS and enterprise automation.
• Ability to translate business needs into agent workflows.
• Experience with ServiceNow, Zapier, UiPath is a plus.
• Experience with AI tools like Custom GPTs is an advantage.

Responsibilities

• Build custom demos and POCs for pre-sales.
• Onboard and train new customers; design and implement AI Workers.
• Define AI agent behaviors and API integration requirements.
• Create AI Agent templates and best practices for reuse.
• Liaise between customers and product to inform roadmap.

Skills

AI-driven automation

APIs integration

Workflow tools

SaaS experience

Agent workflows

Communication with stakeholders

Custom GPTs

Enterprise automation

Customer engagement

Tools

ServiceNow

Zapier

UiPath

Job description

ai.work in New York seeks a Lead AI Solution Engineer to shape enterprise AI implementations and design agentic workflows for customers.

You’ll lead pre-sales demos and POCs, onboard clients, define agent behaviors, API integrations, and create reusable AI templates across deployments, collaborating with customer teams and product.

ai.work offers hybrid work, equity opportunities, and the chance to shape the future of AI-powered enterprise operations.