Lead AI‑Native Backend Engineer — Enterprise Platform

UKG; Lansing (MI); Presencial; USD 134.000 - 191.000; Jornada completa

Descripción de la vacante

UKG is seeking a Lead Software Development Engineer to provide technical leadership in the design, development, and deployment of our AI-native, scalable platforms. This role sits at the intersection of cloud-native backends, CX platforms, and Salesforce integrations.

You will mentor senior engineers, shape technical direction, and partner with product and AI/ML teams to translate complex business needs into robust, observable, and compliant platform solutions that scale globally.

Formación

• 7+ years of professional software engineering with ownership of distributed, highly available enterprise systems.
• Deep expertise in backend design, RESTful APIs, event-driven architectures and enterprise patterns.
• Hands-on experience integrating AI/ML apps, LLM APIs, RAG pipelines, or agentic frameworks.
• Proven experience designing systems interfacing with Salesforce and enterprise ecosystems.
• Excellent problem solving and communication skills for technical leadership.
• Experience in payments, workforce management, or enterprise SaaS domains is preferred.

Responsabilidades

• Design scalable, secure backend services and API platforms to handle high-volume workloads.
• Integrate LLM-based services and Agentic AI frameworks with low latency and high availability.
• Architect secure Salesforce integrations for real-time data flows.
• Build data migration pipelines and ensure observability, resilience, and SLAs.
• Collaborate across backend, AI/ML, product, and business teams to guide technical direction.

Conocimientos

Backend system design

API design

AI integration

Salesforce integration

Herramientas

RESTful APIs

gRPC

Descripción del empleo

UKG is seeking a Lead Software Development Engineer to provide technical leadership in the design, development, and deployment of our AI-native, scalable platforms. This role sits at the intersection of cloud-native backends, CX platforms, and Salesforce integrations.

You will mentor senior engineers, shape technical direction, and partner with product and AI/ML teams to translate complex business needs into robust, observable, and compliant platform solutions that scale globally.