Lead AI Governance Operations

Lincoln Financial Group; Radnor (Delaware County); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Lincoln Financial Group is seeking a senior leader to architect and manage the AI Governance operating model. The role focuses on translating strategy into actionable plans, overseeing the governance lifecycle, and delivering measurable outcomes across the enterprise.

The candidate will drive executive communications, develop dashboards and updates for leadership, and collaborate across functions to ensure alignment and regulatory readiness.

Qualifications

• 4 Year/Bachelor's degree (or equivalent).
• 5+ years of experience in governance, risk management, compliance, audit, program management, AI governance, or a related discipline.
• Experience leading governance processes, operating models, or enterprise-wide programs involving multiple stakeholders.
• Strong executive communication skills, including development of presentations, dashboards, reports, and governance updates.
• Experience establishing metrics, tracking performance, and using data to drive decisions and continuous improvement.

Responsibilities

• Leads the development, maintenance, and execution of the AI Governance operating roadmap, translating strategic priorities into actionable plans, milestones, and measurable outcomes.
• Oversees the end-to-end AI Governance review lifecycle, including intake, tiering, prioritization, review coordination, issue tracking, escalation management, and stakeholder communications to support timely and effective governance execution.
• Serves as the primary coordination point between AI Governance and adjacent functions to promote alignment and reduce duplication of effort.
• Translates complex technical, operational, and regulatory AI risk concepts into clear, actionable communications for business, technology, and risk stakeholders.
• Establishes and tracks KPIs, operational metrics, and program health measures to evaluate governance effectiveness, identify trends, and inform priorities and decisions.

Skills

Governance

Program management

Risk management

Executive communication

AI governance

Education

Bachelor's degree

Job description

Alternate Locations: Radnor, PA (Pennsylvania); Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina)

Work Arrangement:

Hybrid : Employee will work 3 days a week in a Lincoln office

Relocation assistance:is not available for this opportunity.

Requisition #:76737

What you'll be doing

• Leads the development, maintenance, and execution of the AI Governance operating roadmap, translating strategic priorities into actionable plans, milestones, and measurable outcomes.
• Oversees the end-to-end AI Governance review lifecycle, including intake, tiering, prioritization, review coordination, issue tracking, escalation management, and stakeholder communications to support timely and effective governance execution.
• Serves as the primary coordination point between AI Governance and adjacent functions to promote alignment and reduce duplication of effort.
• Translates complex technical, operational, and regulatory AI risk concepts into clear, actionable communications for business, technology, and risk stakeholders.
• Establishes and tracks key performance indicators, operational metrics, and program health measures to evaluate governance effectiveness, identify trends, and inform priorities and decisions. Identifies operational bottlenecks, workflow inefficiencies, and governance process gaps, and leads improvements that increase throughput, scalability, stakeholder experience, and program maturity.
• Owns AI Governance operating model, both internal stand‑ups and regular cross‑functional sessions, to surface blockers and align on next steps.
• Synthesizes governance activities, program performance, emerging risks, and key decisions into executive- and board‑ready reports, dashboards, presentations, and updates.
• Establishes and maintains governance records, action plans, decision logs, and audit‑ready documentation practices that support transparency, regulatory readiness, institutional knowledge, and operational continuity. Supports governance portfolio planning, resource forecasting, capacity management, and prioritization to balance reviews, projects, and ad hoc requests against available resources.
• Partners with AIDA leadership to implement strategic initiatives, monitor progress against objectives, and drive execution of enterprise governance priorities.
• Leads cross‑functional efforts to enhance the governance operating model, strengthen stakeholder engagement, and promote consistent adoption of governance processes throughout the AI lifecycle.

What we’re looking for

Must Haves:

• 4 Year/Bachelor's degree (or equivalent)
• 5+ years of experience in governance, risk management, compliance, audit, program management, AI governance, or a related discipline
• Experience leading governance processes, operating models, or enterprise‑wide programs involving multiple stakeholders.
• Strong executive communication skills, including development of presentations, dashboards, reports, and governance updates.
• Experience establishing metrics, tracking performance, and using data to drive decisions and continuous improvement.

Nice to Haves:

• Financial services, insurance, or other highly regulated industry experience.
• Familiarity with AI governance frameworks, regulatory expectations, and risk management practices.
• Experience supporting executive committees, governance councils, or board reporting.
• PMP or other governance, risk, or project management certifications.

Application Deadline

Applications for this position will be accepted through November 30, 2026, subject to earlier closure due to applicant volume.

What's it like to work here?

At Lincoln Financial, we love what we do. We make meaningful contributions each and