Lead AI Engineer: Conversational & GenAI for Health

CVS Health Corporation; Arizona; Hybrid; USD 93,000 - 204,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Job summary

CVS Health Corporation is seeking an AI-focused professional to lead AI initiatives across the organization, driving conversational AI, voice automation, and data pipelines while ensuring governance and security. You will collaborate with stakeholders to deploy scalable AI experiences within healthcare operations.

The role emphasizes delivering robust AI deployments, ongoing performance monitoring, and partnering with cross-functional teams to improve member engagement and operational efficiency.

Qualifications

• 5-7 years of work experience in relevant tech roles.
• Strong problem solving and decision making skills.
• Proven ability to collaborate across teams and drive initiatives.
• Growth mindset with agility and willingness to develop others.
• Proven experience building, implementing, supporting, or maintaining enterprise tech solutions.
• Experience integrating applications, systems, APIs, or platforms in complex environments.
• Experience supporting production applications and resolving operational issues.

Responsibilities

• Assist in managing AI initiatives by setting goals, guiding teams, and ensuring delivery and support.
• Identify opportunities where AI, conversational AI, and voice AI can improve processes and experiences.
• Support AI projects from conception to completion within timelines and budgets.
• Analyze requirements and propose AI solutions, prompts, and platform capabilities.
• Collaborate with AI engineers, architects, analysts, and stakeholders to develop and implement AI solutions.
• Establish data governance and secure integrations to ensure data quality for AI projects.
• Evaluate and monitor AI solutions for performance, accuracy, and business impact.
• Provide guidance to cross-functional teams to ensure delivery of high-quality services.

Skills

Problem solving

Collaboration

Growth mindset

Execution & delivery

Enterprise tech solutions

Systems & APIs integration

Production support

Education

Bachelor's degree

Job description

CVS Health Corporation is seeking an AI-focused professional to lead AI initiatives across the organization, driving conversational AI, voice automation, and data pipelines while ensuring governance and security. You will collaborate with stakeholders to deploy scalable AI experiences within healthcare operations.

The role emphasizes delivering robust AI deployments, ongoing performance monitoring, and partnering with cross-functional teams to improve member engagement and operational efficiency.