Lead AI Engineer - Agentic AI for Insurance Ops

EPAM Systems Inc; United States; On-site; USD 140,000 - 190,000; Full time

Job summary

EPAM Systems Inc is seeking an experienced AI/Software Engineer to design and deploy production-grade Agentic AI systems for the insurance domain. You will work with LLMs, RAG, and document intelligence to automate complex workflows and support smarter business decisions at scale.

You will lead end-to-end AI product lifecycle, collaborate with brokers and underwriters, and mentor engineers while advancing cutting-edge AI technologies across our global engineering teams.

Qualifications

• 5 to 8+ years of experience in Software Engineering, AI/ML or related domains.
• Strong proficiency in Python with experience delivering AI-powered products end to end.
• Hands-on experience with LLMs, Retrieval-Augmented Generation, information extraction, document understanding, classification models, and agentic AI workflows.
• Cloud platforms, Docker, CI/CD pipelines, monitoring, observability and secure data handling in production environments.
• Experience with API design, system design, full-stack development, and knowledge of TypeScript/Angular or .NET/C#.

Responsibilities

• Design, develop, and deploy production-grade Agentic AI solutions for insurance workflows to reduce turnaround times and boost productivity.
• Build AI-powered apps using LLMs, RAG, document processing, information extraction, and agent-based architectures at enterprise scale.
• Own end-to-end AI product lifecycle from ideation to deployment, monitoring, and continuous improvement.
• Develop evaluation frameworks for testing, monitoring, performance, and hallucination detection for reliability.
• Collaborate with brokers, underwriters, and operations to identify AI adoption opportunities and translate challenges into scalable solutions.
• Mentor engineers and promote modern AI development practices while researching new technologies to advance platform intelligence.

Skills

Analytical skills

Problem solving

Communication

Education

Bachelor's or Master's in CS/Engineering

Tools

Python

Docker

CI/CD

TypeScript/Angular

.NET/C#

Job description

EPAM Systems Inc is seeking an experienced AI/Software Engineer to design and deploy production-grade Agentic AI systems for the insurance domain. You will work with LLMs, RAG, and document intelligence to automate complex workflows and support smarter business decisions at scale.

You will lead end-to-end AI product lifecycle, collaborate with brokers and underwriters, and mentor engineers while advancing cutting-edge AI technologies across our global engineering teams.