Lead AI Engineer 4D

Genpact LLC; Atlanta (GA); On-site; USD 80,000 - 100,000; Full time

Job summary

Genpact LLC is seeking a Lead AI Engineer to design, build, and deploy AI-driven solutions at scale. You will implement MCP servers, create Claude skills, and extend Copilot capabilities across enterprise workflows.

Join a fast-moving, innovation-driven team that collaborates with engineering, operations, and finance to transform business processes using AI. Office-based role with extensive hands-on development and mentoring responsibilities.

Qualifications

• Hands-on proficiency in Python and/or JavaScript/TypeScript.
• Experience deploying AI tools (LLMs, agents, or copilots) in a real environment.
• Experience with the Microsoft 365 ecosystem: SharePoint, Teams, Graph API, and Power Platform.

Responsibilities

• Build, test, and deploy MCP (Model Context Protocol) servers that give Claude access to enterprise systems.
• Author and publish Claude skills and plugins for workflows across Engineering, Operations, Finance, and other business units.
• Write and maintain system prompts, CLAUDE.md files, and organizational AI context that shape how Claude behaves.

Skills

Artificial Intelligence

Python

JavaScript/TypeScript

REST APIs

Git/GitHub

Debugging

Tools

SharePoint

Graph API

Power Platform

Confluence

Job description

Lead AI EngineerReady to turn bold ideas into real-world impact?At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilitiesBuild, test, and deploy MCP (Model Context Protocol) servers that give Claude access to enterprise systemsAuthor and publish Claude skills and plugins for workflows across Engineering, Operations, Finance, and other business unitsWrite and maintain system prompts, CLAUDE.md files, and organizational AI context that shape how Claude behavesConfigure and administer Claude Code and Cowork deployments for engineering and business teamsBuild connectors to internal data sources, SharePoint libraries, Confluence spaces, and third-party APIsIterate on implementations based on real usage — fix what doesn't work, improve what doesBuild custom Copilot Studio agents and copilots tailored to workflowsDevelop Copilot connectors and plugins that surface internal data within M365 CopilotExtend M365 Copilot capabilities using Microsoft Graph API, Power Automate, and SharePoint connectorsConfigure Copilot experiences in Teams, Outlook, Word, and Excel for targeted business unitsBuild Declarative Agents and API plugins using OpenAPI specs for enterprise system accessDeploy and configure AWS Kiro for engineering teamsWrite Kiro hooks, spec files, and steering configurations that align AI coding assistance with standards and patternsIntegrate Kiro into existing CI/CD pipelines and code review workflowsBuild reusable templates and patterns that accelerate developer onboarding to KiroCoordinate with engineering leads to identify and prioritize high-value use casesWire AI platforms to enterprise systems (ServiceNow, Jira, Salesforce, Workday, Veeva, Snowflake) via REST APIs, webhooks, and MCPBuild automation workflows that connect AI-generated outputs to downstream business actionsMaintain integration code in GitHub with proper versioning, branching, and documentationDebug and remediate broken integrations; monitor pipelines and respond to failuresMonitor AI tool usage, API costs, token consumption, and performance across all platformsManage authentication credentials, API keys, and OAuth app registrations for AI servicesApply platform updates, configuration changes, and patches as tools evolveMaintain runbooks and troubleshooting guides so issues get resolved fastTrack and report on adoption metrics and usage patternsEmbed with business and engineering teams to understand their actual workflows, not just their stated requirementsBuild the specific tools, templates, and configurations that unlock productivity — not slide decks about itRapidly prototype, test, and iterate; ship working solutions over perfect onesWrite clear technical documentation for everything you buildsoftware engineering, integration engineering, or platform engineering — with a track record of building and shipping thingsHands-on proficiency in Python and/or JavaScript/TypeScriptExperience building and consuming REST APIs, webhooks, and event-driven integrationsDemonstrated, practical experience deploying AI tools (LLMs, agents, or copilots) in a real environment — not just experimentingExperience with the Microsoft 365 ecosystem: SharePoint, Teams, Graph API, and Power PlatformGit and GitHub proficiency — you version-control everything you buildStrong debugging and troubleshooting skills; you diagnose before you escalateQualificationsCertificationsRequired SkillsArtificial Intelligence (AI)LanguageEnglishLanguage Proficiency -Proficient - C2Additional Job Location -Job TypeRegularMaster Skill List -Advanced Analytics / AI / MLRemote Type -OfficeWork Shift -Rotating (United States of America)The approximate annual base compensation range for this position is:80,000 to 100,000 USD“Los Angeles California-based candidates are not eligible for this role”The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.Why join Genpact?Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matterMake an impact – Help global enterprises solve business challenges that matterAccelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay aheadWork with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every dayThrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.