Lead AI & Automation Engineer — Production LLMs & Cloud

Travelers; Hartford (CT); On-site; USD 143,000 - 236,000; Full time

Job summary

Travelers is accelerating the future of insurance by integrating LLM agents and retrieval-based AI in production. The role focuses on building scalable, observable AI systems on AWS Bedrock and Kubernetes, with emphasis on cost management and reliability.

You will lead design of agent orchestration, retrieval pipelines, and production-grade tooling, collaborating across teams to deliver measurable business impact.

Qualifications

• Experience shipping LLM/agent systems to production.
• Hands-on knowledge of tool calling, prompt routing, and evaluating LLM retrieval performance.
• Strong understanding of retrieval-augmented generation (RAG) pipelines.

Responsibilities

• Lead design and development of AI applications with a focus on LLM agents, retrieval and production reliability.
• Architect orchestration flows using AWS Bedrock AgentCore or LangGraph.
• Own end-to-end RAG pipeline from document ingestion to vector-store APIs and evaluation.

Skills

LLM systems

Agent orchestration

Retrieval pipelines

Cloud architectures

Tools

AWS Bedrock

LangGraph

Terraform

Job description

Travelers is accelerating the future of insurance by integrating LLM agents and retrieval-based AI in production. The role focuses on building scalable, observable AI systems on AWS Bedrock and Kubernetes, with emphasis on cost management and reliability.

You will lead design of agent orchestration, retrieval pipelines, and production-grade tooling, collaborating across teams to deliver measurable business impact.