Lead AI Agent Designer for Global Automation

Worldpay (UK) Limited; Cincinnati (OH); On-site; USD 90,000 - 150,000; Full time

Job summary

Worldpay is seeking an AI Agent Designer to join our AI Strategy team and help shape the future of global commerce. You will design and orchestrate AI-powered workflows and agent experiences across the organization, partnering with business leaders to translate challenges into scalable solutions.

You will create agent blueprints, lead discovery workshops, and evaluate emerging AI technologies to drive automation and productivity.

Qualifications

• 5+ years of experience in business analysis, product management, consulting, process design, or a related role.
• Ability to analyse complex business processes and translate them into structured requirements, workflows, or technology solutions.
• Strong facilitation and stakeholder management skills, with experience working directly with senior business and technology leaders.
• Experience with AI, automation, workflow platforms, or data-driven technologies.
• Excellent communication, storytelling, and problem-solving skills, with the ability to simplify complex concepts and influence decision-making.
• Bonus if you have experience in payments, fintech, financial services, or other highly regulated industries.
• Knowledge of Large Language Models (LLMs), prompt engineering, knowledge management, or AI product development.

Responsibilities

• Design and orchestrate AI-powered workflows and autonomous agent experiences that transform how work gets done across Global Payments.
• Partner with business leaders to identify high-value opportunities, translate business challenges into agentic solutions, and define future-state ways of working.
• Create agent blueprints, workflow designs, requirements, and success metrics that enable engineering teams to build scalable AI solutions.
• Lead AI discovery workshops, map complex cross-functional processes, and uncover opportunities for automation, augmentation, and productivity gains.
• Evaluate emerging AI technologies, tools, and agent frameworks, helping shape the company's vision for the next generation of AI-enabled work.

Skills

AI experience

Workflow design

Stakeholder management

Communication

Payments/fintech experience

LLMs / prompt engineering

Job description

Worldpay is seeking an AI Agent Designer to join our AI Strategy team and help shape the future of global commerce. You will design and orchestrate AI-powered workflows and agent experiences across the organization, partnering with business leaders to translate challenges into scalable solutions.

You will create agent blueprints, lead discovery workshops, and evaluate emerging AI technologies to drive automation and productivity.