Lead, Advanced Tech Hub & Epic Revenue Ops

The University of Kansas Health System; Lenexa (KS); Hybrid; USD 140,000 - 190,000; Full time

Job summary

The University of Kansas Health System is seeking a Manager, Advanced Technology Hub & Epic Operations to bridge technology and operations in revenue cycle. You will lead a team of informatics analysts focused on automation, AI-enabled tools, and Epic EHR integrations, while serving as Product Owner to guide priorities.

This hybrid role requires strategic oversight, cross-functional collaboration with IT and operations, and hands-on leadership to deliver high-value solutions that improve care

Qualifications

• Bachelor's Degree in Business Administration, Finance or a related field of study from an accredited college or university OR Degree must be completed within 6 months from the date of hire.
• Designated Epic training to be completed within 6 months of hire.
• 7 or more years of experience in healthcare revenue cycle, informatics, or health IT roles
• 3 or more years of experience in a lead or supervisory role

Responsibilities

• Lead and mentor a team of informatics analysts focused on solution delivery and continuous improvement within revenue cycle operations.
• Support team development through coaching, clear expectations, and consistent communication.
• Foster a high-performance culture through regular feedback, accountability, and continuous learning.
• Manage strategic and large-scale project work assignments, team capacity, and prioritization based on operational needs and system goals in conjunction with the Supervisor.
• Collaborate closely with peers across IT, operations, and informatics to align Revenue Cycle Technology initiatives with organizational priorities and ensure seamless communication and execution.
• Ensure the right work is being done at the right time by coordinating cross-functional feedback, technical feasibility, and business readiness.
• Oversee the optimization, integration, and ongoing support of the Epic EHR and connected third-party systems to ensure seamless, efficient, and compliant revenue cycle operations.
• Guide design and optimization of technical workflows with a focus on automation, system integration, and user efficiency.
• Participate in initiatives related to mergers, acquisitions, and health system alignment, ensuring consistent and scalable solutions.
• Contribute to solution strategy and design for new tools and enhancements, especially in the AI and automation space.
• Serve as Product Owner for the agile informatics team, maintaining backlogs, clarifying requirements, and supporting sprint planning activities.
• Ensure deliverables align with stakeholder needs, system capabilities, and institutional timelines.
• Monitor industry trends to inform continuous improvement and emerging technology use cases.
• Partners with data analytics and quality resources in the development of data capture, data management and analysis to support UKHS Revenue Cycle Services strategic initiatives and aligning those with EHR design, use and adoption.
• Manages human resource functions such as interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. Maintains personnel files, including documentation of appropriate staff orientation, competency, training, discipline and performance reviews. Oversees department timekeeping and payroll. Collaborates with HR concerning employee issues and performance. Conducts employee coaching, counselling, disciplinary actions and annual appraisals. Monitors staff adherence to hospital and departmental policies and procedures.

Skills

Leadership

Team Management

Product Owner

Epic Systems

Healthcare IT

Agile / Scrum

Strategic Oversight

Education

Bachelor's degree in Healthcare Administration

Master’s degree (preferred)

Tools

Epic Systems

HL7/FHIR

Job description

The University of Kansas Health System is seeking a Manager, Advanced Technology Hub & Epic Operations to bridge technology and operations in revenue cycle. You will lead a team of informatics analysts focused on automation, AI-enabled tools, and Epic EHR integrations, while serving as Product Owner to guide priorities.

This hybrid role requires strategic oversight, cross-functional collaboration with IT and operations, and hands-on leadership to deliver high-value solutions that improve care