Lead Administrative Support — Public Service & Data Entry

State of Missouri; Ozark (MO); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Defined pension plan

Generous leave and holidays

Health insurance eligibility

Job summary

The State of Missouri's Department of Social Services – Children's Division seeks an Administrative Support Assistant in Christian County. This role supports central office and district needs, handling inquiries, drafting correspondence, and coordinating records and travel as required.

The position emphasizes data entry, Excel use, and adherence to agency policy, with opportunities to assist in legislative and budget processes while providing excellent service to internal and external

Qualifications

• Administrative Support Assistant experience and a high school diploma or GED.
• 4+ years of office or clerical experience with a high school diploma or GED.

Responsibilities

• Responds to inquiries from state officials, customers, vendors, and the public; investigates and resolves complaints.
• Drafts correspondence interpreting agency rules and program responsibilities.
• Emphasizes data entry and Excel skills in daily work.
• Receives Bureau of Vital Records requests and tracks processing and distribution.
• Adheres to agency policies and supports central office operations.
• Answers calls and provides directions to callers.
• Researches resources and provides solutions for client and staff needs.
• Supports legislative and budgetary processes as applicable.
• Provides positive customer service to stakeholders.
• Manages incoming correspondence across mail, in-person, phone and email.

Skills

Typing quickly

Interpersonal communication

Time management

Problem solving

Computer skills

Education

High school diploma or GED

Tools

Office software suite

Job description

The State of Missouri's Department of Social Services – Children's Division seeks an Administrative Support Assistant in Christian County. This role supports central office and district needs, handling inquiries, drafting correspondence, and coordinating records and travel as required.

The position emphasizes data entry, Excel use, and adherence to agency policy, with opportunities to assist in legislative and budget processes while providing excellent service to internal and external