Lead Administrative Assistant

State of South Carolina; South Carolina; On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Health, dental, vision, life insurance

15 days vacation leave

15 days sick leave

13 paid holidays

Parental Leave

Retirement benefits

Deferred Compensation

Job summary

State of South Carolina is hiring an Administrative Assistant Lead for BHDD at G. Werber Bryan Psychiatric Hospital in Columbia. The role manages the A&D office operations, admissions referrals, and coverage across two facilities while ensuring daily processes, documentation, and compliance are completed. Travel between sites may be required.

You will support patient admissions, collaborate with the A&D Director, and oversee staff scheduling to maintain smooth patient flow and accurate records.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree may substitute related work experience.
• Ability to lift at least 35 pounds and work extended hours when needed.
• Ability to travel between facilities as required.

Responsibilities

• Manage day-to-day operation of A&D office and Admissions referrals.
• Maintain coverage at both facilities and coordinate staff schedules.
• Review admissions referrals and enter data into OMH system for BPH and Hall.
• Ensure daily admission process is completed with proper signatures and documents.
• Assist with Patient Care Services for newly admitted patients in DIS facilities.
• Ensure policies followed for discharge, notifications, and records updates.

Skills

Flexibility

Communication

Documentation

Scheduling

Education

High School Diploma

Bachelor’s degree substitution allowed

Job description

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Assistant Lead who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) - G. Werber Bryan Psychiatric Hospital, 220 Faison Dr., Columbia, SC 29203.

Under the supervision and direction of the A & D Director, responsible for the day-to-day operations of the A & D office for BPH, and Hall. Coordinate Admissions activities at assigned Admissions and Disposition office for BPH Civil, Hall, Forensic and Sexually-Violent Predator Treatment Plan (SVPTP). Must be able to work at either facility and may be required to provide coverage at either facility at any time. Adhere to written and unwritten policies related to various focilities./programs and/or departments.

Responsibilities for Administrative Assistant Lead:

• Responsible for the day-to-day operation of both A & D office, Admissions and Admissions Referrals.
• Responsible for maintaining coverage in A & D at all times of both facilities. May be responsible to work between both facilities through out the day.
• Collaborate with the A & D Director regarding any coverage needs, assist with the development of schedules for the staff and submit to the A & D Director prior to posting it.
• Ensure admission referra!s received daily are immediately reviewed and accurately entered into OMH data system for BPH and Hal!.
• Monitor daily calls made to referral agencies and reviews waiting list with staff for completeness.
• Ensure admissions documents are obtained when needed or directed.
• Consult witll A & D director daily when discrepancies are noted or issues with referrals.
• Ensure that all aspects of the daily admission process is completed prior to the arrival of the patient and once the patient has arrived. Once the patient has arrived, evaluate al! origin documents for legal compliance during the initial screening process and obtain appropriate signature for documents required during the admission process.
• Ensure A & D staff are always present with patients during the entire admission process.
• Ensure all patienls related information is entered in Avatar and are reviewed for accuracy; ensure corrections are promptly made to records electronically and/or documentation.
• Required to do an admissions to include taking a photo of the patient with possible behavior issues.
• Assist with Patient Care Services provided by A & D staff for all newly admitted patients into a DIS facility.
• Ensure contraband checks are properly completed on every patient admitted with assistance of escorting Police and/or Public Safety Officer as needed and/or arrival to waiting room.
• Provide coverage an assist with admissions at both facilities when needed.
• Ensure established polices related to patient being discharged from the hospital are being followed, i.e. receipt of discharge documents, notifications and distribution of documents to appropriate departments.
• In the event of deaths and/or elopements from the facility, assures that established policies are followed a directed by current office policies for all affected facilities.

A high school diploma and work experience that is directly related to the area of employment.

A bachelor's degree may be substituted for the related work experience.

Additional Requirements:

• Must be flexible in regard to work environment and travel.
• Ability to lift at least 35 pounds, stand and/or sit for extended period, walk, reach, pull, push, stoop, bend, and climb at least three (3) flights of stairs.
• Ability to work in stressful environment.
• Must be able to work beyond scheduled hours or overnight as required to meet safe requirements.
• Must be able to walk io BPH and William S. Hall when needed.

A Bachelors degree and one (1) year of responsible clerical or administrative experience, or high school diploma and five (5) years of experience.

Post hire, employees must:

• Have knowledge of SC laws pertaining to Mental Health and Departmental Policies and Procedures.
• Be able to communicate effectively, plan, direct and review the work of others.
• Complele and be proficient in CPR, MAPS/MANDT Training, nnd First Aid.
• Be able to work effectively and cooperatively with others to achieve organizational goals.
• Be self-motiviatcd, accepts challenges and training opportunitites with proficient computer skills.
• Be able to identify problems and recommend alternate solutions.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.