Administrative Specialist II / Admissions (Greenville)

State-of-South-Carolina; South Carolina; On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long-term disability

Life insurance

Vacation leave

Sick leave

Paid holidays

Parental leave

SCRS retirement

State ORP retirement

Deferred compensation

Job summary

SC Department of Behavioral Health and Developmental Disabilities is seeking an Administrative Specialist II for the Greater Greenville Mental Health Center in Greenville, SC. This role supports admissions, scheduling and front office operations to help families access care.

Responsibilities include processing admissions for adults, children, and families, scheduling new patient appointments, handling billing information, and ensuring smooth clerical workflows. Bilingual English-Spanish a plus.

Qualifications

• High school diploma and clerical experience, or an associate degree in secretarial science or related field, or three years of clerical experience.

Responsibilities

• Process admissions for Adult, Child, Adolescent, and Family Services; search for client account numbers and maintain paperwork.
• Schedule appointments for new patients.
• Close out cases on the same day and assign them to clinicians; perform Continuity of Care procedures for OMH discharges.
• Enter Medicaid, Medicare, and Private Insurance information for billing.
• Provide coverage for front office, switchboard, and admissions; perform cashier duties and collect fees.

Skills

Bilingual abilities

Effective communication

Education

High school diploma

Associate degree in secretarial science or related field

3 years of clerical experience

Job description

Are you passionate about making a real difference in people's lives? Join our team at the SC Department of Behavioral Health and Developmental Disabilities (BHDD) where we are dedicated to providing compassionate and accessible care to our community. We are seeking an Administrative Specialist II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health (OMH), Greater Greenville Mental Health Center, 124 Mallard St, Greenville, SC 29601.

In this position, you will perform administrative support duties involved with client admissions and scheduling.

Responsibilities for the Administrative Specialist II:

• Responsible for all duties involved with Adult, Child, Adolescent and Family Services, and out stationed patient admissions. Research for client account numbers through Medical Records/Tracking System. Responsible for processing information on all scheduled patients and walk-in patients and maintaining their information sheets and paperwork.

• Schedule appointments for new patients.

• Perform any closures that need closing from open-close cases on same day. Process daily requests from clinicians regarding open/close patients and assigning them to different clinicians. Perform OMH state law procedures for Continuity of Care for OMH discharges accordingly.

• Enter Medicaid, Medicare, and Private Insurance information for billing purposes.

• Provide coverage for administrative areas to include all front office areas, switchboard, and admissions as needed. Perform cashier duties and collection of fees paid.

• A high school diploma and two (2) years of clerical experience, or an associate degree in secretarial science or a related field; or three (3) years of clerical experience.

• Bilingual abilities in English and Spanish (or another language) are a plus.

Post hire, employees must:

• Be able to exercise judgment and discretion in interpreting and applying office practices and procedures.
• Be able to communicate effectively, both orally and in writing.
• Be able to deal effectively with the public in disseminating and obtaining information.

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices*
  • State Retirement Plan (SCRS)
  • State Optional Retirement Program (State ORP)

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.